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October 2025 by Kevin K
I ordered the wrong tire valve kit for my RV. (My fault) I emailed with a question, and the next morning I had a voice and email from Kellie letting me know I likely don’t have what I need. After talking with her by phone and confirming the parts I needed, she sent them via 2 Day Fed Ex. She didn’t charge for the parts or shipping. It’s so rare to get that kind of communication and service these days.
If you are looking for tire related products,their knowledge and customer service is unmatched. I wouldn’t use anyone else.
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November 2023 by Eric S.
Kelly is SUPER Helpful with her old school customer service.So nice to still be able to speak to a knowledgeable person on the phone!!
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August 2021 by Richard D.
This company has excellent customer service. I bought a dually valve stem kit for my RV, and had the misfortune of my local tire shop screwing up the installation. I called Borg - not only are they sending me the needed components to do a re-install, but they also referred me to a competent tire shop to get them put in correctly.
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December 2020 by Dana Wilson
Great customer service and they stand by their products. Good stuff. Thank you!
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October 2020 by Sherri W.
I had been looking for replacement tire valves for my RV that sits on a 3500 Sprinter chassis and has dually back wheels. I wanted to be able to check the air pressure and put air in my tires without standing on my head to do so. Several of the forums mentioned Borg Dually Valve Stems were a great product and also mentioned the great customer service they received from a "Kelli" at the yourtireshopsupply.com when purchasing the Dually Valves. I was unsure exactly what valve kit to order for the Alcoa wheels so I gave Kelli a call. True to her reputation on the forums, she was fantastic. She asked a bunch of questions and made sure I got the correct kit for my Alcoa wheels. Unfortunately for me, the shop I took my RV to to have new tires and the Borg Stems installed put the wrong tires on the van and then decided to swap the tires out with the valve stems installed (instead of uninstalling and reinstalling the stems). They ended up damaging the stems in the process causing me to have a flat in the middle of nowhere in Utah on my vacation. I called Kelli from the road and explained what happened. She couldn't have been more helpful. She gave me the name of an installer that was on my way home and had the replacement valves sent to them so they were waiting on me when I got there. I am very happy with the metal valve stems and cannot say enough about the customer service I received from Kelli. She truly went above and beyond to help me out.I would definitely recommend both the the Borg Dually Value Stems and Kelli at yourtireshopsupply.com for her outstanding customer service.
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September 2020 by Martin Garcia
Great service I go back anytime
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August 2020 by Jim Stiles
Great customer service!! Kelly was very helpful in helping me find the parts I needed for borg metal valve stems. She put up with all my questions and helped with shipping on some follow up items. She responded to all many emails promptly.
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July 2020 by Jim S.
Great Service, I was unsure of the metal valve stems I needed and got great support from Kelly in customer service. She was patient with all my questions and followed up in a reasonable time frame. If I had a trucking fleet they would get all my business. Thanks!
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September 2019 by Pacoima Tire Pros
Great place and service, Rich Adams is the reason why we buy from Borg, a great person.
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December 2018 by Pacoima Tire Pros .
Great place and service, Rich Adams is the reason why we buy from Borg, a great person.
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July 2017 by WILLIS Colvin III
What I saw their it turned out to be an auto parts store.
