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September 2024 by christina campos
Horrible wait time. Doesn't matter if you call in , they tell you 15 min then when you get there they tell you 15 min again. One of the lady's is rude and dismissive. And openly complain about the work load . Horrible pharmacy.
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July 2024 by J.S.
This CVS pharmacy store # 9786 is an absolute disaster, most MEDIOCRE store in the country. The place is falling apart. Lack or respect for the customers is alarming and nothing seems to work. The pharmacists lack of knowledge and manners. Rude for no reason employees. Time to take my business somewhere else.
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June 2024 by Erick L
Excellent and outstanding customer service by Kirin and Edgar.
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May 2024 by Carol Rankin
Nice employees.clean.
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January 2024 by Gardener
It sucks here
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November 2023 by Cathy K.
I understand locking all the cosmetic items due to theft but if there's no other worker to be found in the store besides the cashier? I don't understand why they wouldn't change the cosmetic location from the hidden side corner to the middle, where it's more out in the open. Can't explain how many times I've walked out because there was nobody to help.
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October 2023 by Makaylah D.
I've been dealing with them for months. They purposely make it difficult for you to refill an authorized prescription, cancel your delivery without explanation, then gave me the wrong dosage. They want to be so bad so customers will switch to a different pharmacy do they will have less work to do.
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August 2023 by Jocelyn A.
Horrible management.....lazy manager wouldn't override. Simple coupon .... " call the 1800 number and ask them ?" Girl ....for a 10$ coupon you can override ? Isn't that why we pay management to help customers in store ?
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July 2023 by Vinis S.
Terrible service. The pharmacist Liz was extremely rude to me and my husband and when I called her on it, she told me that we can go somewhere else. I asked her for her last name and she wouldn't give it to me. I understand that there are policies and procedures in place and you have to abide by them, but to be rude to the customers is another. My Doctor's office called me to tell me that they had called the pharmacy to clear things up and they said that Liz was rude to them too. CVS company need to be aware of what's happening and fix it. This poor service is totally unacceptable!!!
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June 2023 by Sirarpi C.
Shame on them. The pharmacist doesn't have the knowledge! I have one month supply after that definitely I'm changing my pharmacy. Btw be careful they kept charging me extra when I have my insurance!!!
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May 2023 by Ron P.
Hi, just a point of view. I have had my prescriptions filled here for many years, as well as my spouse. I had belonged to their care pass subscription in order to save money. A lot of health care needs were purchased there. I have so many items under the cvs brand. I now because of the unpersonal,un caring, unprofes9i3i93ji4sional assistance from the staff in the pharmacy department I have vowed never to step foot in a cvs again. We were lied to about our prescriptions, one particular pharmacist seems to actually enjoy withholding or prolonging me obtaining desperately needed medication. So I am happy to say the services I now get at Sav on has no comparison to cvs. So fyi avoid the tujunga cvs .
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April 2023 by Erik S.
What's wrong with this place, definitely it's manager fault, why they gave not mixed medication to my toddler, if the manager cannot have enough check and balances in place to make sure to release correct medication out of pharmacy. Wake up and if you cannot do ur duties resign and find a job that suits you. What if you give wrong medication, while you are sleeping and not taking care for what you are paying for.Not recommended at all, I will bring this to corporate level to make sure they think and change the procedure.By the way this is not a first issue.
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December 2022 by Google user
I did not expect the kind of service from the Pharmacy team staff on my visit today at their Tujunga branch. I was very disappointed having spent at least an hour for picking up one medicine. I have to pursue my complaint in their Customer Service.
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December 2022 by Elizabeth Capule
I did not expect the kind of service from the Pharmacy team staff on my visit today at their Tujunga branch. I was very disappointed having spent at least an hour for picking up one medicine. I have to pursue my complaint in their Customer Service.
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December 2022 by L. Johnson
Great experience with friendly pharmacy associate and pharmacist. Truly caring and helpful, would highly recommend them!
