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March 2024 by Alexis R.
Took a family member early today to have their lab work done. I was there at 7:15 am and there was a line of five or six people waiting to have labs drawn. The phlebotomist or front reception (not sure which), stated very rudely, huffed and puffed that if we didn't have an appointment scheduled, we wouldn't have our labs drawn, no exceptions. We tried to make an appointment online on Thursday but we were unsuccessful on the website. When we tried explaining this to the employee, she just stated again, "no appointment, you're not going to be seen or assisted without one." She was extremely rude, almost everyone in line left since they also didn't have an appointment scheduled. I'll never return to this location or even to LabCorp. Seems like this company doesn't know how to manage or train their staff to be decent human beings. We instead went to the hospital. And I usually go to Lab Diagnostics. They're much helpful and approachable.
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January 2024 by K T
Always have good experiences at this site never had anyone aft unprofessional or rude. Techs are very capable of finding vein to draw blood always impressed with cleanliness of the site. Thanks for always taking good care of my needs and other people I know who use labcorp on cherry Street needs as well.
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October 2023 by Leonard G.
Had a scheduled appt. today 10-14-2023. Drove 20 minutes to find out they are closed today. A call or text would of been appreciated. There were a lot of mad patients in the parking lot, most were elderly who got assisted transportation.
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September 2023 by Yasmin R.
Front desk lady with the patchy lash extensions, needs better skills at communicating with patients. If you hate dealing with people just quit girl.
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May 2023 by Luis C
The receptionist is rude, when she talks to patients sounds like she is talking to inmates. This person has no compassion at all.
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May 2023 by Jose Ceballos
The receptionist is rude, when she talks to patients sounds like she is talking to inmates. This person has no compassion at all.
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May 2023 by Amanda Briseno
Jackie was quick and gentle. Greeted with a smile, which was nice since i was extremely nervous!
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March 2023 by Okay Magz
Just went in for lab work, i was very nervous because i hate blood work and everyone always misses my vein and pokes both arms to end up doing it on my hand. But front staff gentlemen very friendly greets as you walk in and Jackie is who drew my blood out and helped me stay calm, it was quick and easy and she also made me feel very comfortable. I will always request for her if i ever have to come back! New staff and wonderful staff! Thank you!!
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February 2023 by Ashe H
Efficient staff. Visibly irritated front desk attendant but I get it. She was relatively friendly just had an authoritative tone sometimes. The phlebotomists are friendly.Please just get more chairs in the waiting room. I counted 11 chairs. 11. Covid has died down, many people were wearing masks, please treat us like humans and give us a place to sit. We aren’t excitedly waiting to go see a show, a lot of us are here as part of our medical care. Give us some chairs please :)No one wants to wait in their car.
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February 2023 by Amanda V.
The Phlebotomist was wonderful and professional. The front desk staff is a literal NIGHTMARE, I took the yelp reviews with a grain of salt but having now experienced it my self - I CANNOT believe the front desk staff has been coached or at a minimum advised on their poor customer service/professionalism. I have never encountered this level of rudeness, unprofessionalism and snarkiness in ANY healthcare setting. It was shocking. I highly encourage management address this issue and provided customer service, HIPPA compliance and professional conduct with its front desk staff. She was not only incredibly rude and disrespectful to me, but to several people I watched her check in while I was waiting.
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December 2022 by Ameerah Ithani
Coming here was the worst experience, the lady at the counter was rude not only to me but other people who came in after me. The lady taking my blood was rude too which was confusing, but then I saw the boss and how toxic she was acting and it all made sense. Don’t go here unless you want to experience a toxic work environment. You were warned. This place is trash. You’re welcome
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December 2022 by Bre F
Took my 1 year old for labs here and it was quick and simple. The technician that drew my daughter's blood was pleasant and efficient.
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November 2022 by Karen Marshall
Definitely inferior lab, staff not friendly, almost robotic, little to no eye contact., waiting room scruffy. Tech who drew my blood barely spoke to me except to give orders, she was not good at her job, hurt me & took 4X longer to make the draw & blamed me for it. I've had many, many blood tests in my life & know a good tech when I see one. She was not. Will not willingly go back there again but if forced to, I will not let her touch me. And will question any other tech there as to how long they've been doing blood tests.
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July 2022 by Judy S.
Everyone waited at the door it was 1:10 pm after their lunch. And as soon as we walked in they were very rude to a gentleman that was waiting. They didn't say hello or greet people they said it must be a full moon I feel they are very unprofessional and I will never go back. it was embarrassing how the workers acted . and talked down to the patients. They had a box that was not noted it was for samples they should put a note near the box They need to take a customer service class .Also they should not announce why I'm there and for what test... that should be private. That's a HIPPA reason there.
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July 2022 by Mawia Rosa
I had the rudest person draw my blood, I asked a question about getting my results for my TB test and got the rudest tone and an attitude. It made my whole experience even more uncomfortable. They definitely need to be checked and called out for the way they treat their patients.
