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September 2021 by AJ
Horrible customer service! We misplace the keys to our storage unit and needed a new padlock. They advised us they're currently out of stock and that we can go to a hardware store and purchase a new one. However, he advised me since he is not the one selling us the padlock there will be a $25 charge to cut the old lock off. Rapid is definitely not customer service based driven!
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March 2021 by Christine O.
In 2009 I rented a storage from this place, we had just moved back from New York, we wer only in that spot for no more that a day or so.. when the worker called us that some one had broken into our unit an stolen our stuff, when we went to the storage to see what was taken.... there was an old dirty man that the manager was talking to, they looked at me an when they noticed I was staring at them the manager said something to the dirty man an he JUMPED OVER THE BIG BRICK WALL!!! Yes u read that right When I went into the office to confront him I told him will you have cameras here let's look over the video and see what we can find, he never looked at me all he told me was that they weren't working how convenient they weren't working the day before or the day of but when I went back a couple of days later they were working. When the police got there I told them about the old man jumping the brick wall but since there was no video it was my word against his, so I suspect it was an inside job and the big manager guy that was working there had something to do with it I'm sure they broke into my storage unit and took my stuff Don't trust this place
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January 2021 by Mike Hunt
Horrible customer service! We misplace the keys to our storage unit and needed a new padlock. They advised us they're currently out of stock and that we can go to a hardware store and purchase a new one. However, he advised me since he is not the one selling us the padlock there will be a $25 charge to cut the old lock off. Rapid is definitely not customer service based driven!
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March 2020 by la shunda ingram
#?Great Facility #? Rental #?Fair Price #⛺Like having a Garage w/the perfect SECURITY?#THE PHILPOTS
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February 2020 by sandra frieson
Friendly staff. Great prices
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August 2019 by Natalie Hobbs
Such a wonderful buisness! Every single one of the employees are extremely nice and very helpful. Theu just go above and beyond to give you good customer service!
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August 2019 by Luann Pedroncelli
Clean - Secure - Monitored..Very Professional Facility & Staff...
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March 2019 by debbie juarez
Nice people
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October 2018 by Lenore F.
Excellent prices and they are so nice and accommodating.. Free truck is fantastic. Can't beat this we are very happy with our experience here
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September 2018 by Adrine Madrid
Great customer service always trying to help the best way they can
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September 2018 by Phillip Ocaranza
Adam is awesome and the storage units are great, place is kept clean and very affordable
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June 2018 by Joshua E. Mitchell
Our church has been renting storage unit for two years. Have no issues what do ever
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March 2018 by Suzie Lucio
Love the staff!
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March 2018 by Melinda Bermudez
Love this place! Been with them since 2013, maybe longer. There's no other storage I'll go too, even with me living in Visalia, J street Rapid storage is my go-to. Haven't had a single issue. Great friendly staff! I recomend Rapid to anyone in need, afforable, easy access, clean, secure, and friendly. Thank you Rapid ðŸ˜
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July 2017 by Shears Whitney
Moved my stuff in a unit and a week later someone broke in and stoled numerous items and basically told me that their not fault it was mine that I didn't put lock on right which I did so with all that security really didn't help protect the only things I had.
