United States Postal Service
Post Offices,
Shipping CentersHours:
18758 Carter St, Tuolumne CA 95379 Hours
About United States Postal Service
The United States Postal Service at 18758 Carter St is a busy location that provides reliable and affordable mail and package delivery to over 157 million addresses across the United States, territories, and military bases worldwide. It handles a significant portion of the world's mail, managing over 30,000 retail locations nationwide. The facility offers walk-in passport services, with friendly staff members who strive to make customer experiences smooth and easy. One staff member was praised for being helpful and friendly during the passport process, making the experience quick and pleasant. However, there are some issues noted by customers. The lobby doors are locked at 6 pm, which is considered inconvenient and frustrating, especially for those who need late-hour access after work. Despite this, the staff generally receives positive remarks, with one customer appreciating a specific worker in the mailroom for being very nice and dedicated. The overall mail service has faced challenges since COVID-19, including staff shortages and increased workload, impacting service quality. Despite some frustrations with operational hours, the location remains a trusted place for mail and package services, with dedicated employees working hard to serve the community.
Most Recent Reviews
April 2024
Justin helped us get our passports and he was very friendly and helpful w the process definitely a good experience, I was nervous to drive over an hour and not get the help I needed but it was fast easy and great service!
March 2024
Friendly staff, clean building. Quick in and out, plenty of parking
More Comments(12)
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- Tuolumne, California