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November 2023 by Tracy Bartle
First-time customer, my parents have been coming here for years. I had a breakdown and called them. They said I could bring my car over as soon as possible. Nathan was attentive and wrote down my story and details of what happened. After my approval of repairs, he explained in detail what the issue was in a way I understood and how they repaired it. This will be my future place for all repairs and fixes. They are honest and professional. I left feeling confident with their work.
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March 2023 by sandy contreras
Went to get a work van looked at, reasonable rate for diagnosis.Options were given with the possible issues that were causing the problem.Shop was large with a few bays.Inside was clean and neat.Would go again with any other transmission issues.
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May 2022 by Joel S.
Fixed a few of my transmissions here. They do an alright job if you have thousands to throw away to get a good running car for about a couple months. Then You start having issues and they do everything they can to avoid the warranty and say it's your fault so they don't have to fix it and try to take more money. Very bad service if you want a running car and just all around disrespectful. All there gonna do is take your money and get you going for a bit but you'll have issues shortly after so you have to return to them to get more work. Just a big money scam
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March 2022 by No T.
Put in a c6 tyranny in an 86 f250. Al had it sitting around for years he said, but it was good. It leaked from day 1, and after 2 trips back he says it was good. It started rattling. Drove it about 2500 miles(max) and had to have the tyranny replaced. Not cool, and the new mechanic asked who the heck put that in...lol Live and learn
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November 2021 by John Cervantes
Best place to take your personal vehicle. Thank you, Al!
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December 2020 by William Anderson
Great service, they had my truck done sooner than expected, Nathan really went above and beyond to get our service truck back on the road!!
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August 2020 by yesenia pena
Need to work on attitude. And provide good customer service for the front desk. I came genuinely for my car to be checked and payed but when i had them say nothing is wrong when clearly something was wrong. I had to tell the guy front desk if i can come back if anything else goes wrong. And he said yes after arguing with me that nothing is wrong and when i came back because something came up. The person in the front desk gave huge attitude. Like if you don't want to provide good customer service than why are you there. Also the lady in the front desk gave me cup of water without mask. Im sorry but safety is first. Seem like they don't care. And trust me i won't be back thank you.
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July 2020 by Salvador Gallegos
Who answers the phone bad customer service.
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July 2019 by Margaret Moore
Good customer service. Prompt repair. Highly recommend to others.
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February 2019 by David Estrada
Thank you Al for taking the time to explain my options
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October 2018 by Sergio Zamora
I called to get a quote at the shop for some transmission work for my car and I have never been disrespected by somebody what's a business in my life I don't know how they even have so many stars if they have a negative attitude over the phone I could just imagine how they have attitude towards your car so you might want to think twice to come into this place I don't care how many years he says he has experience these guys are trash
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September 2018 by Larry W.
To start, lucky for them I have to put at least a one star rating. I took my wife's 06 Denali to them to be repaired. It was having issues shifting. Couple thousand bucks later they fixed the transmission. In that time of repair they had to remove the transmission. Well , that's where they screwed us over. We had told them to replace the rear main seal of the motor while the transmission was out. They said not a problem. We got the truck back and it seemed to be good. Got it home and the motor was leaking oil still all over the bottom of the truck. Took it back to them. They said they would look at it. Later got a call that they wouldn't repair it. That it wasn't in their scope of work on their invoice. I asked them to put it back together cuz they wanted to charge me another 1300 bucks to repair the seal I had asked them to change before. I'm getting the truck back. The coolant was leaking. I was pissed. Like you got to be kidding me. Turns out in them working on the truck they broke a couple of very hard to reach plastic connections for the heater hoses toward the back of the motor. Beyond pissed I called and talked to Al the owner. He told me it wasn't their fault. Of course. I'm absolutely pissed with this place. I've had other transmission work done by them. A little on the expensive side. But it got done. But this time they totally screwed me. I hope people read this and stop taking work to them. I guarantee I'm not the only one that's been screwed by these people. The dad, Al, acts so arrogant about their work that he won't even listen to anyone trying to explain their mistake and won't honor their work. Never again will I or anyone I know take work to them. If you want your vehicle done right. Take it to any other shop but Al's transmission. Cuz now we are stuck with a vehicle that pours out oil. Parked it til we can get it fixed
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October 2017 by Dennis Lafountain
You people are great! Al is great and the young man that works with you was also very helpful. The well mannered lady on the phone was fantastic! Thank you Al's Transmission!
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January 1970 by Jodi W.
I have always been taken care of at Al's Transmission. Al and the boys are very helpful , respectful and always take great care of the customer.Thank you!