Balswick's Quick Smog is known for its excellent customer service and friendly atmosphere. Customers appreciate the quick service, often being in and out in about 20 minutes. The staff, including the receptionists and technicians, are described as amazing, super friendly, and helpful. Many reviews highlight the positive attitude of the employees, which adds to the welcoming environment. The facility is also praised for its kid-friendly waiting area, making it a suitable choice for families. Customers report feeling valued and respected, with some noting the honesty and professionalism of the team. One customer shared their experience of returning after their car initially did not pass the smog test, expressing gratitude for the guidance provided to resolve the issue. Overall, Balswick's Quick Smog is highly recommended for its great value, efficient service, and genuinely kind staff. The personal touch from the owner, who engages with customers, enhances the experience, making it a preferred choice for many car owners in the area.
I have used them for years. Luke is very professional and friendly. Also I'm usually in and out in 20 minutes. I highly recommend Balswick's Smog, for all your smog needs. Thank you for your great customer service.
December 2024
Great customer service from initial phone call to actual service and after. Great value and kid friendly waiting area. Receptionist and technician were amazing. Total wait time was about 20 minutes. In and out.
November 2024
No appointment- drove in, friendly staff. Smog finished in less than 15 minutes. Would highly recommend.
