-
December 2023 by My T.
Typical BofA. A thousand people in line with only two tellers. Great job during the holidays...NOT!!!
-
November 2023 by C B
Had a appointment at 10:30 didn’t see anyone till 11:00. Why have appointments if they don’t mean anything. Terrible service!!!
-
August 2023 by Steven Apple
Always big lines that take forever with no real support here maybe consider hiring more help if you’re customer wait more then 20min each gidit
-
August 2023 by Amanuel K.
This place will literally go out of their way to not help you. I'm a business acct holder and I'm one more incident away from closing it. Do yourself a favor and find a different bank. Diane Duarte will happily open your acct for the commission but good luck getting any other help here
-
August 2023 by Alex Shepherd
Waiting in line here is ridiculous tired of it get new mgr and employees
-
July 2023 by Alcides Machado
The employees won't answer the phone.You must go in the branch, wait in line, and then you might get the answer to a simple question.
-
June 2023 by Martin S.
Horrible service! Huge line with 5 windows and only 2 workers ridiculous! While other employees are just walking around standing.
-
February 2023 by Chris H
Don't bank here unless you want to wait in long lines.
-
January 2023 by William Landis
As a child my impression of B of A was one of exceptional, regal customer service and pride of consumer products.The lack of pride in this establishment and the absence of service to its community leads me to believe that, at least in this location, B of A is a ghost of its former self.After waiting in line of six people (one teller only) for more than half an hour, I was told “oh, I dunno, you probably need to schedule an appointment”, fair enough, but when I asked for additional information about what documents I needed or if a manager/supervisor were present, “no one here can help” despite being told by corporate customer service over the phone that it was a simple process that I could go into a branch to resolve.The person behind me had told me that service was pathetic, I certainly now believe it.B of A, if you read this don’t respond to me, just repair what is quite clearly a dysfunctional branch.
-
October 2022 by Mary C.
Very easy to get my questions answered. I don't belong to B of A and was glad they did not turn me away.
-
September 2022 by Joanne Willson
Was very fast and easy. I wish all banks had this feature
-
August 2022 by Cal Trask
As a child my impression of B of A was one of exceptional, regal customer service and pride of consumer products.The lack of pride in this establishment and the absence of service to its community leads me to believe that, at least in this location, B of A is a ghost of its former self.After waiting in line of six people (one teller only) for more than half an hour, I was told “oh, I dunno, you probably need to schedule an appointment”, fair enough, but when I asked for additional information about what documents I needed or if a manager/supervisor were present, “no one here can help” despite being told by corporate customer service over the phone that it was a simple process that I could go into a branch to resolve.The person behind me had told me that service was pathetic, I certainly now believe it.B of A, if you read this don’t respond to me, just repair what is quite clearly a dysfunctional branch.
-
August 2022 by a cardiac
Hate this bank! They WILL charge $8 to cash their own checks!! Theyre rude and dont help much! Indifferent manager with the blonde hair and SUPER Fake bake tan lol! Oh but are they ready to take your money! SHUT DOWN BANK OF AMERICA FOREVER!!!! ZERO STARS!!!
-
August 2022 by Justin and Kelly
One of the worst B of A's I've encountered and I've been to a lot if locations across the US. After waiting a ridiculous amount of time for a teller, the lady wouldn't even help me! She said they don't redeem US Savings Bonds. I went to another beach in Modesto & they deposited in a matter of minutes with no problem. This teller said she even "verified with her manager" so clearly the issues at this location start at the top. I would recommend taking your business elsewhere.
-
June 2022 by Robert Jara
Customer service is terrible line out the door and only one teller, this back is horrible. Avoid at all costs
