Big 5 Sporting Goods is a large sporting goods store with about 11,000 square feet of space, offering a wide range of products. Customers can find athletic shoes, clothing, accessories, and a broad selection of outdoor and athletic equipment for team sports, fitness, camping, hunting, fishing, tennis, golf, winter and summer recreation, and roller sports. The store is often crowded, making navigation difficult, and the store appears well-stocked but cluttered. Customer service experiences vary; some employees are friendly and helpful, especially when the store is less busy, while others are less attentive or unavailable, especially during busy times. Customers have noted waiting longer for assistance than for checking out, and some employees seem to be hanging out at the front desk without offering help. However, there are standout staff members who handle situations well and provide good service. Prices are comparable to online options like Amazon, and the store offers a variety of products in a traditional retail setting. Overall, the shopping experience can be hit or miss, with friendly staff at times but inconsistent customer service.
Nice little store. A little on the high price side, though. The employees are pretty friendly. The gentleman who helps with the shoes is very nice and patient. Spent a lot of time with me trying to find the right shoe and size. I go here a couple times a year to grab new hiking shoes and work shoes.
April 2024
Always the best place to buy great shoes at fantastic prices.
January 2024
Everytime I go to big 5 staff is always helpful and kind.looking at sports equipment. Camping,shoes,
