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October 2023 by Eris Mondragon
The manager Tiffany I think is her name. Is completely rude to people I hate this location I always go to modesto to to avoid the rude manager. And what's crazy is I was asking about a product hen I talked to her it's not like I was complaining about an employee I was a paying customer asking about a product. Very unprofessional she was also dressed inappropriate for a manager.
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July 2023 by Roxanne Duran
Usually has a very good stock of supplies for nail techs.
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April 2023 by Raquel L.
If you are a regular customer they won't even sell you any item. I can't believe there is a business like this. There is no sign directing this for license hair technician, and Cosmologist. I felt very judged to the extent that the associate sounded disdain, unmotivated, and depressed. It's disappointing that you can't buy a item and being told that you have to be licensed. I think this store should not be open to the public, and perhaps market themselves online.
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January 2023 by J Tonic
Every time I come into this location they are unprofessional, rude and unhelpful. The manager always looks at me as if I am not a professional or even have a license to be in the industry which I went to school for and paid $20,000 to get my license and I’ve been doing hair for a long time but besides the point this location is totally unprofessional in their worth ethic ethic and unhelpful in their duties as performed in the store as far as helping you find product helping you to see if you’re OK if you needAny assistance from a sales associate or anything else they always look at the customers, as if there are coming in there to steal or to do something that is unprofessional of our job title totally lack of respect for the customer, and for the feelings of others the manager is rude and disrespectful
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August 2022 by Michelle B
Love this place ♥️
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April 2022 by Charlotte Tucker
Great customer service
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January 2022 by Barbara Owens
Always the best place to shop.
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July 2021 by Adriana Ramírez
My favorite store, the workers are very friendly!!!
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July 2021 by Bernadette “Berna” Bartlebaugh
My facorite beauty place to buy all of my product and supplies even when I was in beauty school. Ladies are always helpful and they always hv everything I need. I'm like a kid in a candy store! ??
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October 2020 by Bernadette Bartlebaugh
My facorite beauty place to buy all of my product and supplies even when I was in beauty school. Ladies are always helpful and they always hv everything I need. I'm like a kid in a candy store! ??
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July 2020 by Katrina C.
First time here with my sister and the representative that assisted my sister seemed very judgmental. She barely helped my sister find the items she needed and then when it came time to check out she didn't allow my sister to buy the items because my sister wasn't a cosmetologist or studying to become one. I'm sorry but please explain to me where are the signs in your store that state that someone has to have a cosmetologist license in order to purchase items from your store. Please explain to me why you also didn't state this information to us while we asked for your assistance. I personally feel this customer service rep was casting judgement because of how we either looked or dressed. Will never shop here again.
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July 2020 by Katrina W.
First time here with my sister and the representative that assisted my sister seemed very judgmental. She barely helped my sister find the items she needed and then when it came time to check out she didn't allow my sister to buy the items because my sister wasn't a cosmetologist or studying to become one. I'm sorry but please explain to me where are the signs in your store that state that someone has to have a cosmetologist license in order to purchase items from your store. Please explain to me why you also didn't state this information to us while we asked for your assistance. I personally feel this customer service rep was casting judgement because of how we either looked or dressed. Will never shop here again.
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April 2020 by Andrew H.
I placed an order for products and chose the same day delivery option at 8am on tues March 31st and products never showed up. I called Wednesday April 1st they said they hd the order and would be sending it out and I would have it today. annoyed I agreed due to the fact that I needed the products. Then get a call at 315 pm that they basically canceled my order mind you they close at 4 so no way I can make it to another store to get what I needed. I am then told that I have to call in and ask for a refund instead of one being applied automatically since they canceled my order. Called the customer service number the employee gave me and they are closed. So I'm just out of luck.
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November 2019 by Amanda Parmley
Always friendly
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November 2019 by Alexis Juravic
Great huge selection! Have to have a cosmetology license to shop here though.
