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February 2024 by Lina Geragiyoor
My very favorite cricket branch. Amazing customer service. Super kind and very informative! Its the only cricket branch we have been going to for the passed 7 years! Highly recommended!
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March 2023 by Gregory Nichelson
I purchased my phone from this location and switched from metro. Perla was extremely helpful with setting me up with my information transferred from my old phone and we had a great conversation about how often I break my phones. I don't live in town but I love swinging by here for any phone needs. Truly recommend this location.
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March 2023 by Perla Martinez
Love this location! Always welcoming and will work with you to offer the best deals!
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March 2023 by Perla M.
Love this location! Always welcoming and will work with you to offer the best deals! Truly recommend :)
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February 2023 by Amanda Harrold
Worse customer service. As they allowed someone to access my account with out my authorization & clearly with out checking identification and make changes to my account. Service was suspended due to this as it was minors account so i didn’t receive the text notification as the account was on auto pay and should never been an issue. When finding out their phones was suspended i went to find out what was going on. The person there informed me day the phone bill was due “someone” came in and took my credit card information off the account. She claimed it was person owning one the numbers on the account. I informed her it never happened. I never came in and person using the phone was a minor and non authorized user. She got snooty with me and told me wasn’t there that day and begins telling me to call customer service repeatedly. Well customer service isn't the one who made the mistake and to tell me its going to cost me a reactivation fee plus charge for in store payment. Your charging me for your guys mistakes and allowing someone unauthorized to remove my card? I stayed calm as long as I could but her bad attitude rolling eyes and bouncy body demeanor I could only hold my composure so long before losing it telling her that it was a joke and id be going to a new provider where they don’t allow people to access your account with out your permission and that was by far worse customer service I've ever dealt with. When i did call customer service they couldn’t do anything either and was just as useless to helping make things right. So I had the phones I bought back in July unlocked and changed providers.
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January 2023 by Ardall Allen
It was kind and courteous for me to go there to the cricket store so they could help me get my phone back in order they can help you in a lot of ways to get your phones in order so if your phone breaks get them fixed they will help you every cricket store I go to is the same way they all help.
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June 2022 by Norma Malfavon
We love them they were so helpful
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March 2022 by Mendoza M
Worst customer service , the lady worker was taking her sweet time talking about her personal and didn't even bother to ask how can she help me..i just wanted to pay my bill that takes 1 minute not 25 minutes that she took with the person that is probably her friend....work and client should be priority.......never coming here again 03/04/22 @11:30 am
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April 2021 by Ken Horne
Always nice to me
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March 2020 by Robert Allen
24/7 shop till you drop
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March 2020 by Steven Brown
Went in Feb 26 between 1 and 2 pm. Had a couple questions about blocking calls on iPhone. The young woman was just awesome. I so appreciated her taking the time to get me through it ( a couple times). As I told her, I may have a Ph.D., but the old tends to cancel it out.
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April 2019 by Mary Zuniga
To pay my cellphone
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April 2019 by Jamis Murry
it's very cheap
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February 2019 by alfredo castro
the store manager was amazing she cleared up so many issues i had with from the Los Banos location. thank you
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February 2019 by Jason Myers
Sucks/ scammers
