-
January 2024 by Maryellen E.
Took my dog there about 4 times & have had decent experiences with grooming except for this last time. Tracey never called us to pick up our dog. My past experiences have always been a call or text . It's always been over 8 hrs. My daughter said she picked up her dog at 10pm one time. They kept having her come back after dropping him off at 9am. My husband was worried because it was getting close to closing time. So he drove down and picked up our dog. He said that when he walked in the lady was laughing, and he was a little nervous as to why. She said that the dog had been ready for a long time. He was upset with our dogs cut because it was awfully short, not what we asked for, his hair is choppy jagged and long in certain areas. It looks like they cut his hair in a hurry. He looks like a bald lion. She said that his collar caused matting on his neck and she had to cut it super short. That was not true because we just purchased the collar. Anyway, when I got him out of his kennel this morning. he smelled as if he never even took a bath. My husband is disappointed and does not want to take him back. Several times that I've gone in to the shop it has smelled like marijuana. I think that's unprofessional for business practices and no wonder our dog came out the way he did probably too high to concentrate. We called the office several times no answer we called Tracy's phone number It was disconnected. We will not be taking our dog back. He just seemed very quiet and not himself after we picked him up.
-
October 2023 by Lucy J.
I took my dog to Lisa Pet style Tracy did my dog after seven hours I picked him up he would not let me touch him. He was scared his ears hurt. His penis was burnt. He licked it for six days. His haircut was the worst. Don't go there protect your pet!
-
June 2023 by Bella Borashan
I took my dog in and they gave him back to me with his ears not eving clean and his nails look the same and he dosnet smell like shampoo like he should.
-
June 2023 by Antonio ramos
Love this place! Always take good care of my puppies. And they always do a great job.
-
June 2023 by Eric O.
I took two dogs in at 9.00, they texted me saying their done at 2:00. Never ever has it taken this long anywhere. One dog had to go in two extra times and the other three times. They didn't do anything I asked and I pain $150 and never again. Finally left at 3. Do not go here, their terrible.
-
May 2023 by Renee A.
It hurts me to give even one star! We made an appointment. Yes, an appointment! He was there at 9:00 am. We were told he would be ready in 2 to 4 hours and they would call us. Firstly we didn't receive a call. We returned at almost 2:00 pm. That is well over the maximum time THEY indicated it would take. When we arrived to see if he was ready, the groomer was still working on him!! When she handed him over to us, he was still damp! And, the cut was atrocious! She didn't clip the head at all, but where the head and neck meet, the line is jagged and chopped! She left tufts of hair in the navel area 1 1/2 to 2 inches long. His legs have tufts of hair sticking out all over. She didn't clip around the bum, or any of the tail! We have taken Dexter to groomers for years and he ALWAYS came home beautiful, looking like a puppy. The woman that clipped him is a terrible groomer!! She should never be allowed around peoples beloved pets with sharp implements! Lisa's Pet Styles should only be considered, if you are planning to enter your dog in an 'Ugliest Dog Competition'!As I am writing this, I've been reminded that when we got him back, he was acting timid and he didn't eat for a day and a half.Lisa's Pet Styles............NO!
-
March 2023 by Jeff B.
I have taken my dog there about 8 years now and Andrea was his groomer and she was great. Also the groomer who took over grooming Cash when Andrea moved, was really good too. I took my boy in today and since Andrea isnt there anymore i got a different groomer and i cant remember her name. So im going to refer to her as Her. I am absolutly pissed with "Her" for a few reasons and none of them are frivolous complaints. So i get Cash home and set him down and i notice he wont put any weight on his right front paw. Upon examining his foot its very apparent what is causing him pain. His middle nail was cut past the quick ( the nerve) it is also obious that it was bleeding as well.Cash has very clear nails and its easy to see where the nerves are in the nails so there is no excuse for cutting that nail that short. But most and worst of all, There in NO F'ing excuse to, not only hurting my dog, but then to not be perfessional enough to tell me about it. Not a word! No apology! Nothing! No i have find out about it by seeing my dog in pain and not bearing weight on it. I tried to call even tho it was after 5 when i got home from picking Cash up because they use to have a voicemail to be able to leave messages, so its no wonder why they shut their phones off completely. I really am disappointed and that groomer shouldnt be cutting pets nails if she doesnt know how. She should be ashamed for not telling me she caused him trauma and chose to not be a professional or even a decent person and take responsibilty for the careless mistake. I certainly wouldnt have given her a $20 tip. So, really, thanks for making grooming appointments even more of a scary place for my sweet boy to have to go. I will not be going back there ever again and im going to make sure the nearly 30 people that i know who take their dogs there know about this so they can avoid having what happened to Cash done to their dogs. What was once a great, trustworthy, dog friendly, ethically professional place where one could be comfortable leaving their best friends for a few hours, is no longer the same safe place. Last thing i want to say is, if they have no problem causing real trauma to a pet and not inform the pets owner about what had happened, then there is no telling what other horrible things are being done to our dogs that we wont ever know about unless our dogs have physical evidence that something tramatic happened. If it gets infected and or it doesnt get better in a day or two i will take him to the vet and if they dont offer to pay the vet bill then i will file suit. Had they been decent and told me that an accident had happened even if it was cash making it hard for her to cut his nails, i wouldve understood and i wouldnt be writing this, no, its the not informing me that a mistake was made which caused my dog pain and caused him to bleed, its the complete unprofessional cowardly way you handled things that if he needs to be seen by a vet and you dont offer to pay the bill is why i will go to greater lengths i.e law suitCouldnt be any more pissed and disgusted with the unethical and unperfessionalism at that shop these days. Certainly missing Andrea right now
-
March 2023 by Nellie Morse
Nicole is a great groomer, she has great eye for cutting dogs hair, is kind and very nice to me and my dog. My Georgie loves her and I appreciate her time and skill. Thanks Nicole!
-
December 2022 by Michelle J.
Took my severely matted Matipoo to Lisa's pet styles where Faith took care of the dog and was wonderful! The dog looks great and the base cana the for a grooming is $60 for the matting it was an extra +15, which is was wonderful for the service. Very respectful very kind happy to do business with you, highly recommend! Thank you Faith.
-
December 2022 by Victoria Ferguson
Tracy was amazing with my little ol' lady dog! We will definitely be back.
-
December 2022 by J B.
I have been going to Lisa's pet styles for the last 6 years and for good reason. Our stylist Nicole has always gone above and beyond for all of mine and my mothers dogs, who I've also brought in. Huskys, poodles, and lab mixes, all taken care of and with no complaints. I'll never forget when my dear lady, who was regularly pampered at Lisa's, past away tragically Nicole showed so much love and compassion towards our family. Lord knows the holidays can be stressful with everyone trying to get their pets in before the family visits, but everyone at Lisa's had a smile on their face when I came in today!
-
November 2022 by Earthy Girly
Nicole is very rude and has attitude. I will not be coming back to this place. They do not treat their customers well and make me wonder how they treat my dogs. I suggest looking elsewhere
-
October 2022 by Rashel A
I must say it was the worst experience for my yorkie. He was traumatized after his grooming appointment because when I picked him up he basically wanted to attacked the lady who groomed him and she has the nerve to call my dog crazy!! Not only was he crying for days he had to go to the vet for an ear infection!!!
-
October 2022 by Mario Quiroz
It took 4hrs for my dog to get groomed appt. was at 11:00am done at 3:00pm...Way To Long!
-
October 2022 by Kaila Matter
I have a dog who gets nervous around new people and they handled her so well! Big shout out to Nicole, who I felt really cared about my dog's well being, physically and emotionally.
