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January 2024 by Evelyn Edgin
nice friendly young lady who was right on time. informed me she had found mats on gancys coat but thought she could comb out but might need to cut if not. I said she should then shave all of her coat if need be. make sure of nails ect. also ears. she called be when I was in costco I did not get it but saw text ten minutes later. she needed to cut her hair and needed me to confirm. I did. I told her to shave her. she Gave her a poodle kind of cut. lots of mats are left. some coat is shaved. shampoo still on part of coat. very very uneven cut. worst one and the most expensive one ever. I will never go go to petco agian. fancy was not harmed and was given to my daughter at time stated by groomer. I thought I was having an experienced person. very disappointing. agian very kind young woman. just feel like inexperienced.
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December 2023 by Chris Essary
Jess is a wonderful groomer. She's attentive to detail and she does a nice job mollifying our anxious Aussie. Great job Jess and Petco!
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November 2023 by Hayles K.
Took a trip here to pick up my online order for a fish tank. When I got home after picking up my order and filled the tank I realized the bottom of it was broken and leaking terribly. I then dumped the water and went back just to see if I could maybe exchange it, and the rude female that was working tried ACCUSING ME of breaking it and tried telling me they couldn't do an exchange but could process a refund. Like huh?? This store's employees have no decency when it comes to their customers. Especially this specific female. Flat out rude and talked to me like I was stupid. I will be taking my business elsewhere because no customer deserves to be treated like this. Do better petco
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October 2023 by Darla Obryan
My dog, Argus, keeps shaking his head because something is going in with his left ear. Something happened during his grooming and he now has a red sore in his ear. Definitely not happy about that.Also, not sure of the reasoning behind keeping him so long. I understand you have other dogs to groom. But you could also look at it from the standpoint of doctors have other people to look at and schedule accordingly. It would be great if you could do the same.
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September 2023 by Cari Perazzo
Kind people taking care of my fur babies!
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September 2023 by Kathy Wegner
My animals love McKenzie, they are very happy to see her and she does an excellent job!
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August 2023 by Melissa Young
Friendly staff and groomers are so friendly and really show love to my fur baby
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August 2023 by Rosemary Romo
McKenzie always does a great job with my fur babies
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July 2023 by Dave L
Jessie did a fantastic job in all aspects of grooming both of my dog's.
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July 2023 by Javier Becerra
Nice experience and got us in early too!
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July 2023 by Iszy M.
Got my puppy back with tear stains, she didn't smell good was not groomed around her back legs and completely shaved from her ears. The groomers name was Mackenzie
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May 2023 by Anissa G.
Not only are their employees rude and unprofessional, they are seemingly incompetent. Most of the employees there are actively rude to other customers and it's very off-putting. The managers are far from helpful and seem to think they know more than they do. Their curbside and in-store pickup is awful. They don't quality check the items they are choosing and they don't double check the orders to make sure they got anything close to the right thing. I would say I understand, but as someone that works where curbside and order pickups are done, their service is very poor and it is clear they do not care about their customers. Embarrassing service and rude and embarrassing employees. I would like to add that there is one girl that works as a cashier and she is wonderful. She's blonde, taller, and has glasses. Very sweet and helpful!
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May 2023 by Lizeth R.
I have only been here a handful of time and this last time was memorable. Heather did a fantastic job helping and communicating. Made our shopping super easy! Very much appreciated.
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April 2023 by Allison O
This was Biscotti’s first time and also my first time. I was nervous for her, but Mackenzie reassured me that she’ll make sure biscotti is comfortable and updated me on how she was doing as well. Biscotti looked amazing with her new cut, nail trim, adorable bow, and she smelled so clean! I will continue to book grooming appointments here!
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April 2023 by Kanika U.
Took my girl in today with Jess in grooming. She's a 115lb mastiff and can sometimes be hyper. Jess did a great job! Luanna looks and smells 100x better! We appreciate you! Reminder! Make sure to tip your bathers and groomers. It is well deserved!