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April 2024 by Mari M.
After searching for furniture all weekend we ended up here by luck. We told Ken exactly what we we wanted and color we were looking into. To our surprise they had the perfect dining set in the show room. We got a great price with delivery included for $50. Ken also gave us a quote for another table. We were looking at another furniture spot for significantly less than what we were originally going to pay. I ended up choosing their dining set that fit perfect with my decor at home. They have financing available as well if it's needed I ask Ken for other furniture pieces to match my dining set and he went to work and found a few pieces. I am very pleased with Ken's exceptional customer service, and will recommend my family and friends there for affordable furniture pieces.
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January 2024 by Bright Beamz
Exceptional service, great selections and Edgar is fabulous. He was very informative and friendly. We bought a beautiful Parker Living Reclining sofa in leather and are so excited to get it. The price was very reasonable, and the sofa is made right here in California. We highly recommend this furniture store for great value and selections and great service.
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January 2024 by Deb P.
We went in to Rooms Xpress looking for a sofa. We had been looking for a few months and decided that we wanted to look here again, and we are so pleased that we did. Edgar, our sales professional assisted us. His knowledge and confidence in the brands they offer helped us make the best decision for our needs. We purchased a Kian reclining sofa, and after we got back home, we decided we wanted to spend a bit more and get the Parker Living Prestige Empire Collection reclining sofa. The price was still very affordable and it is made here is California, with a 3 year manufacturers warranty. We hoped they could make this change for us, and Edgar did not hesitate to make sure we could get it, since there was only 1 left in stock. His service and professionalism is exceptional. He told us delivery would be between 2 and 3 weeks, and we are so excited to get it, and feel confident it will arrive as he said. I will update this review with a picture when it arrives. Thank you Edgar!
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December 2023 by Zella M.
Fabulous service. Walked in looking for dinette chairs. Sat in one and looked around and saw some retro looking chairs in a gold tone. Sat in one of the retro chairs and loved it. It was very comfortable. Ruben was great to work with. Was replacing my current ones due to casters on the legs and it would ruin my brand new hardwood floor. Alex approached me after hearing my dilemma. These chairs wouldn't be good for a wood floor either. Alex took time to measure the bottom of the legs and helped me determine some floor protectors that slide on the bottom of the chair. I bought 6 chairs and to my surprise he said they would be delivered in 5 days. Guess what, they actually were. I already had my floor protectors, thanks to Alex, I put them on my chairs immediately after getting them home. The chairs look and feel fabulous. Thank you Room Express for a great experience.
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July 2023 by kathy watson
The salesperson Edgar was very courteous and new exactly what we were looking for. appreciated his time and efforts. good place to look for furniture at reasonable costs
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July 2023 by Melisa Martinez
Do not buy special made items from them they messed up my cushion order not once but twice and said the first time I never mentioned how I wanted them yes I did because that is the only style I will buy the furniture is not great my couches are unthreading from the seems and other places while taking off the covers to clean I noticed they had glued pieces of sponge to complete the size which I know now why that part of my couch is caving in we don't hardly use our couches so there is no reason for these things to be happening at all he knows nothing about the materials he sells telling me it was good when it's not
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April 2023 by M. Russell
Great place to find a sofa. All models. I finally found the one me and my daughter were searching for. Decent price...they do charge $99 to deliver though.
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February 2023 by Donna silva
Great service! Enjoyed the shopping! Saw some great pieces, lots of ideas!!!
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October 2022 by Brittany Moseli
Edgar was absolutely amazing! He was so helpful and most importantly, not pushy. Once he helped me choose some furniture, he went above and beyond in getting it delivered at a time I needed. Also, this store has a great selection.
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October 2022 by Davis B
Nice store for home accessories but special made items not made the best. The workmanship of the products, can be substandard. Every reason possible that Alex gave for not having quality work done, is unprofessional. If the manufacturer is making substandard products, it's time to find another manufacturer.... cutting corners is not the answer.Order was incorrect from the get go but the workmanship made matters worse. Be careful what you buy and examine it carefully.Hidden costs, inefficiencies, poor workmanship....all major concerns.Finally, received product but getting the process done was a major hassle...Price gouging the customer is not a good business trait nor a good business management practice,either.Be aware when shopping at this store.
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October 2022 by Bernadette C.
Friendly, professional and very helpful Im very grateful for their help getting the sleeper sofa I needed in two days.
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August 2022 by L. E.
LOVE THIS PLACE!! - My husband and I looked up tons of furniture stores and became skeptical of which one to choose from because of all the bad reviews we read on them. My husband went to this store with some of our daughters and said he was greeted as soon as he got in the door. He found a recliner love seat he wanted, but wanted to wait for me to check this store out before making a purchase. A few weeks later we both go into the store and as soon as I walk in we were greeted by Edgar. Very nice guy with great customer service. Then Alex, the owner, joined us and mentioned that he remembered my husband, because he was the one who helped him the last time he came with our daughters. Long story short, they let us look around and try out all the couches without any pressure until we found the ones we wanted. Alex was very professional and very helpful in helping us find a good fit for us to finance our purchases. Him and Edgar went above and beyond to make sure we received our couches that same week. (We bought our couches on a Tuesday and they arrived that same week on a Friday. Thank you Alex and thank you Edgar!! You guys are mad awesome!! I am truly grateful and highly recommend this furniture store.
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July 2022 by Ronda P.
I cant even explain how much I loved the actual shopping experience. Not only did I find EXACTLY what I wanted, quickly, but the rep that helped me was incredibly informative. Maria, thank you for showing us quality and for giving us space to shop. You know your product which is sooooooo important!! I hope I don't need couches again soon, but I'll go back again and again for other rooms. There is actually a super cute table and chairs for the kitchen I've been spying since I've left!!!
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July 2022 by Maria Zavala
This place has lots of options in furniture. The service is great their a young men that is super helpful forgot his name but he is a great guy very helpful and great to work with and best part he let you look with bothering you or following. Oh yes his name is Edgar great guy ??
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July 2022 by Kimmie Pascoal
Thank you Alex! We had a great experience. Im glad I stopped in. I will definitely be going back to purchase future pieces.