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October 2021 by Chris R.
The Turlock US Bank branch is worst I have been too. First I went in to do an important wire transfer for a real estate transaction and it never went through and a week later I call them and they are un willing to make things right and take care of their screw up like they should have! Before this situation, I opened a HELOC through them and was supposed to get an extra 1/2% off my interest rate for opening a personal account, but the banker didn't do it before submitting the paperwork so I lost that extra % off my interest rate. And said would have to start the process all over again to get that rate. This is an unacceptable
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September 2021 by Joanne S.
Staff is always rude and miserable. Takes forever to make a deposit. I'm tired of having to plan an hour of my day to go there.
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March 2020 by Shelley C.
We recently transferred all of our banking needs to the Turlock branch of US Bank. We were with Bank of the West for many years but their level of customer service has gone in the gutter. Due to my relationship with Denny Silva in BNI, we chose US Bank. They have branches in convenient areas where we live and work. Cindy Coffey assisted us in opening a business, personal, savings and custodian account. They have multiple account options and because my husband is a veteran, we received additional free services. They even thanked him for his service! From Denny, to Cindy to new employee Fatima Kaster, their level of competence, expertise and friendly, welcoming attitude makes this bank #1. In this day and age of technology, customer-oriented banking has gone by the wayside but US Bank has proven that community and customers are #1. Highly recommend transferring your accounts today. What do you have to lose?
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October 2019 by Johnny B.
I started a relationship with this bank a year ago. They've always friendly and helpful. I plan on giving them more of my accounts. So far so good.
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July 2019 by Sylvia L.
I get treated like a criminal at this bank. I think they are snobs. I dont recommend this bank. Overdraft fees are how banks like this get rich
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April 2019 by Maricella D.
Worst bank ever ! Please beware , they take advantage of ederly. People do not explain anything to you, they charge for everything. they are so rude and racist , the manger is the worst ! I do not recommended this bank to no one , I have close all my accounts. Please beware of this bank
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April 2017 by Amy Trost
ATM can be used 24hrs a day. Conveniently located downtown.
