-
December 2023 by Jennifer Leal
Worst service and always takes forever. Be prepared to be here a minimum of an hour to do anything. And the new staff is extremely rude.
-
September 2023 by Alam Suner
I have had horrible service with this location they never call back Lindsey is not helpful at all she never calls back we have done a loan refinance since June and it's September and still not complete they can't even get the paperwork right I'm very disappointed with the service I would rather go with another bank don't waste your time here .
-
February 2023 by Brian LaFollette
Their phone service network is terrible. I asked to be sent to local branch - long hold then they hung up. Called back to speak with a national customer service person . . . phone maze hell . . . then on hold. I'll take very large deposit of a client elsewhere. Do not recommend.
-
November 2022 by Ol Norse (Vik)
So I've been with this bank for a few years now. Moved out here from the bay area n have to use this branch. Over the last year or so Fatima has really been helpful. Not only is she very understanding and patient with me, she is also very sweet. I would recommend everyone in these comments to come back and see her, you will not be disappointed. Thank you for everything Fatima! ???
-
March 2022 by Deanna Belyeu
The ATM never works. I never had this issue in Modesto but the Turlock one is always broken. So I don’t recommend this bank at all. It’s super frustrating trying to put money in or take out. Can’t you get a new one or a second one? Time to switch banks.
-
January 2022 by Samantha Burns
This place is amazing, the people who work here are amazing, modesto McHenry branch should take some lessons from the Turlock branch
-
December 2021 by Ron Luck
Sat. 7-2-21--- ATM is out of order (AGAIN)... tried to call US Bank in Turlock and nobody answers the phone They are really good at giving you the old FU...I will be closing my account on Monday. Goodby headache.
-
October 2021 by Chris R.
The Turlock US Bank branch is worst I have been too. First I went in to do an important wire transfer for a real estate transaction and it never went through and a week later I call them and they are un willing to make things right and take care of their screw up like they should have! Before this situation, I opened a HELOC through them and was supposed to get an extra 1/2% off my interest rate for opening a personal account, but the banker didn't do it before submitting the paperwork so I lost that extra % off my interest rate. And said would have to start the process all over again to get that rate. This is an unacceptable
-
October 2021 by Clare M. Evans
Once again, the ATM at the Turlock branch is out of order; I'm unable to make a deposit since it's a holiday weekend and the branch is closed. Worst ATM ever! I've reported the ATM out of order 4-5 times in the past six weeks. Frustrating situation.
-
October 2021 by ME
Sat. 7-2-21--- ATM is out of order (AGAIN)... tried to call US Bank in Turlock and nobody answers the phone They are really good at giving you the old FU...I will be closing my account on Monday. Goodby headache.
-
September 2021 by Joanne S.
Staff is always rude and miserable. Takes forever to make a deposit. I'm tired of having to plan an hour of my day to go there.
-
August 2021 by Helga Russell
I WAS TOLD NOT TO BE ON THE PRIMISES BY A VERY RUDE TELLER. THIS BANK HAS PLACED A HOLD ON MY ACCOUNT? NO EXPLANATION. SEEMS THEY CAN DO THIS TO ANYONE AT ANYTIME. ITS BEEN 36 DAYS AND THEY SAY IT COULD BE 90 BY THEN MY STUFF WILL BE SO LATE THAT THEY WILL BE SHUT OFF. THINK THEY WOULD PAY THE LATE FEES SHUTOFFS AND OTHER PENALTIES? THERE SHOULD BE SOMETHING THAT CAN BE DONE TO MAKE THEM RESPONSIBLE FOR THE HEADACHES, STRESS AND WORRY AND PHONE CALLS FROM CREDITORS. REMEMBER YOU COULD BE NEXT. NY ADVISE MOVE TO ANOTHER ASAP.
-
July 2021 by Clare Evans
Once again, the ATM at the Turlock branch is out of order; I'm unable to make a deposit since it's a holiday weekend and the branch is closed. Worst ATM ever! I've reported the ATM out of order 4-5 times in the past six weeks. Frustrating situation.
-
June 2021 by James Robert Seidel
This place has sloppy staff.Very unprofessional
-
May 2021 by Jagdish Modi
Third class service
