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May 2023 by D Noches
RENTER BEWARE!Rented a cabin for a family getaway and it was filthy - I’m talking bugs crawling over the bed after peeling the blanket back.Buyer beware as this company does not hold their cabin owners accountable. You’ll have to deal with whatever you find upon arrival until they can get their “cleaning service” out to you.They’ll also have the audacity to try to claim issues with the cabin were YOUR fault instead of ever actually checking the cabins between visits for quality. Take your business to other merchants like AirBNB because they protect the consumer better.I should’ve checked recent reviews as I see I’m not the only one with this experience across a few different review sites. Perhaps their service is going downhill and fast.
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January 2023 by Jennifer Jaeger
Twain Harte properties that we've stayed in have not been well managed. No heat, long delays for rectifying problems, dirty properties. I would never rent a property from them again and employee any house owners to not use them. They don't seem to care about your property.
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August 2022 by Lynn Robello
Best staff ever. So helpful in every aspect. Kylie has taken over now and she is just as great.
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July 2021 by Kathrin B.
We are renting a cabin right now. On arrival day, check in is 4pm, we arrived early a bit before 2 pm. There was trash all over the front of the cabin in the driveway and a huge pile in the backyard. Also we couldn't open the lock box for the key. The office is open till 2pm. We called and told them about the trash ( which had a lot of yellow jackets and ants attracted) and that we were unable to open the lock box. Turns out they sent us the wrong code via email. Had we arrived after 4pm with their office closing at 2pm..... No access to the cabin. Regarding the trash we were told that the manager would be called and someone would take care of that. Two days later, nothing happened
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August 2019 by Tracy Prevost Kresher
Twain Harte Rentals is the best of the best. They strive to take the best care of their customers so that their stay is the best possible!!!
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August 2019 by Nick Robinson
These folks are awesome. They will always find what you are needing, and will keep you up to date with the happenings or weather that may impact your stay. They are practically like family, and treat you as such!
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August 2019 by Craig
Very good customer service. Rental was exactly as described. Will use them again. Thanks for a great time!
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August 2019 by Laura Tsutsui
Very professional, and efficient. Would highly recommend their services to anyone looking for vacation rentals!
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August 2019 by Rachel Walker
Awesome people, really makes you feel welcome and helps you in every way they can!!! 100% recommend!!!!
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August 2019 by James Sanchez
Great vacation spots with great customer service thank you Twain Harte Rentals
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August 2019 by Debi Fox
We had such a Great Family Vacation!!! Hoping to come back soon! ?
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August 2019 by Cyndi Simonson
Twain Harte Rentals offers top notch service!
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August 2019 by Trisha Varrelman
Awesome place. We all had a great time. We will return soon.
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August 2019 by Todd Simonson
The Twain Harte Rentals team is top notch!
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August 2019 by April Sanders
Knowledgeable and friendly staff. Always willing to help!
