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August 2024 by Katelyn Morris
Another 1 star review for the crew. To begin, they were unprofessional in their handling of our things, dropping and damaging items, as well as scratching the flooring in our home (they did not use protective mats/rugs). They were very disorganized and slow, taking long breaks. There didn’t seem to be any synchronization in their workflow. Besides all this, one of the men was very rude to us, as well as to the rest of his team. By the time they had gotten the boxes and furniture into the house, we were more than ready for them to leave. About this time, 3 additional movers showed up to help original crew. This did not make anything better. It only added to the chaos. It took about 4 of them to assemble one desk, and even so, they started hammering in a screw. We had to intervene before they stripped all the screw holes in our desk. We ended up dismissing them after they had assembled the furniture and unpacked only a few boxes. We decided we’d rather handle the rest ourselves.
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October 2023 by Vernon Barnett
The worst company with staff that do not care about missing shipments
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August 2023 by Jazman Irizarry
Stay clear of this shipping company! I am Very surprised they even have a rating of 3.4. We moved our house goods with this company a couple of months ago. I’ve been trying to get into contact with someone to resolve an issue I see multiple people have had as well. The works wrote down discrepancies for every single item within my home, mind you everything in my home was brand new! I had Three workers on the day of my move. One man was in our garage, another in our kitchen/downstairs, & a women up stairs. They were very unprofessional asking for beers & commenting on mine and my husbands items. One of the men, instead of asking for help moved our 6 drawer dresser by himself from upstairs, down a flight of stairs, through the garage & into the shipping truck. The women, Ashley B. was the worker writing our inventory down. She made annotations on items she did not pack nor even seen with her own two eyes. She also went against protocol and had one of the men pack our bathroom items with our kitchen items, the men informed her that it could not be packed with the kitchen items and she continued to advise him to pack it. I am now trying to process our claims for a refund and I cannot do so because everything on our list had discrepancies that were not even there. Never once did any of the workers run through the paperwork and inform us of what everything means. I feel as if we were bamboozled & the company will not take any responsibility.This company deserves a 0 star rating.
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July 2023 by Baillie Adams
Watch out for this company!! They put codes on almost EVERYTHING on my inventory saying everything was soiled, bent, scratched, damaged, etc when it wasn't! I had to dispute my whole inventory. The company is teaching their employees to do this so they don't have to pay out claims. On the inventory form it literally says "omission of these codes indicates good condition except for normal wear and tear."There is absolutely no reason all of my stuff should've had those codes. And she never once got me and said anything was wrong with my things. And when I confronted her and asked her where something was bent or scratched on one of my pieces of furniture she couldn't tell me.It is absolutely ridiculous they are trying to rip people off like this.Make sure you write that you dispute the inventory and sign it if this happens to you!
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May 2023 by Reggie McAtee
I had a Baby Grand Piano moved. The workers were very professional and it was stress free for me. Would definitely recommend.
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January 2022 by kevin margerum
a narrow dirt road to their scale..
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June 2021 by PONCHO
NOT PEOPLE FRIENDLY
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June 2021 by Mike Hamlet
Friendly and knowledgeable staff
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June 2021 by Jess Ruocco
The beginning of the experience was great. Three movers came in and packed everything up pretty quick and efficiently. They packed our items up May 7th and estimated for our items to be delivered to NJ May 27th. There was no communication so we called May 27th inquiring about our items. We were told we needed to call a different company that worked specifically with military to find our stuff. We did that and the company said we never received your stuff, the storage company that moved you should have your information. So call back and they insist they can’t help us. Eventually someone says what’s your last name again, looks us up and says they delivered to a different storage company and we were suppose to call that company and setup delivery. We were never informed of this process. We were told our items would be delivered to our address May 27th. The lady on the phone was very unhelpful and snarky as if this was information we should have known. Terrible customer service and unwillingness to help. We would have never been able to figure out what other storage company was holding our stuff unless this lady gave us the information which she was very reluctant to. Now we have to wait another week because of the lack of communication.
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December 2020 by Janaina Souza
I took a chance on these guys because it is a newer company but the reviews say it all.This is a great company with great, friendly, staff and fast/reliable movers.I would highly recommend them as we will definitely use them again!
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December 2020 by Brian Mullen
Used their scales for military move. Friendly and fast service. If you are stationed at 29 and need a weight, go here. Base is a hassle and going here only takes a few minutes.
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November 2020 by Tom Snover
This is my place of employment, off and on since 98.
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October 2020 by April Bybee
Very Friendly...:)
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June 2019 by karlenea davis
Great place to get your truck weighted they are fast and friendly
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January 2019 by Aspen Little
When the movers arrived late at night to pack, they saw our stuff and said that they had a long day and didn’t want to pack up our stuff that night - also stating that they didn’t have enough materials to pack up. My husband kindly agreed that it was late, and the man promised he would arrive at 8:30am the next day to pack and stated that it wouldn’t be an issue. When 8:30am arrived, my husband called the man and he said that there was no way he could get there until late at night. At 5:30pm, two other movers arrived and packed everything up great! Besides lying to us and screwing up our entire day so I couldn’t attend my husband’s ceremony, they are an okay company.
