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January 2024 by Beverly F.
Nosiest store. I hate shopping here. The constant beeps from the machines is maddening, and the loud speakers is grating. Trash all over the parking lot. Employees are nice.
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November 2023 by Joyce L.
We shopped here while staying at an Airbnb visiting Joshua Tree. Its pretty big and has your standard big box grocery store items. We got steak, potatos and broccoli for dinner, and got some spice as well. Staffs were friendly and the store is clean. Can't ask for more than that. If I come back to the area, I'll definitely shop here again!
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July 2023 by Erin K.
**Update** 7-16-23 After speaking to one of the Stater Bro's employees (Kyle) He assured me they would make things right. Shortly after that conversion I received a call saying they replaced all my perishables and i could come pick them up anytime! Thank you Kyle and Staters team for fixing this! .I recently downloaded the Stater Bros App. Today I placed my first order that was supposed to be delivered at 4:00 pm. At 3:45 pm I received a notification that my order was being started. At 5:10 pm I was finally done walking my shopper/delivery person through substitutions etc... I received a call shortly after saying that my order was a "Fraud Order" which I thought was outlandish considering we spent over an hour and a half navigating through this order. The shopper proceeded to tell me he had no idea how the staters app works with Instacart but he was assigned to my order. I immediately called a store manager at Staters which had little to no idea how the Staters App worked. He proceeded to tell me that the shopper needed to call instant cart. After about 30 mins I was told my order would finally be delivered. So roughly an hour after my food was paid for it sat in 112degree heat while the shopper and the store manager figured out the problem. Once I finally received my food, all my frozen items were thawed, my refrigerator items were warm to the touch, and the candy I ordered had all but melted.TL,DrDo use the staters app for online shopping and delivery... stick with Instacart and hopefully you don't have a terrible experience like I did
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May 2023 by Kelly P.
I was so impressed with the level of service at this store . The staff was very friendly and helpful .The produce looked very fresh and delicious. Will definitely be shopping at this stater brothers again.
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February 2023 by Ivy S.
We were staying near Joshua Tree and needed to have a few grocery items for our Airbnb. With kids and a husband around the snacking never ends. Our host told us that this store is really good and well stocked so we headed over. The store is great. Better than some of the grocery stores that I live near. It was modern and very clean. We stocked up up on breakfast and dinners and of course, the snacks. The only weird thing that stood out was you could tell who the tourists were and who the Twenty Nine Palms locals were. The locals, well they were local. That's all I'm going to say about that.This is a great grocery store. If you're around to visit the area and need those snacks, do stop by.
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February 2023 by Lorraine H.
Perfect grocery stop while visiting Joshua Tree NP... one in Yucca Valley and 29 Palms. Clean, friendly staff and great selection !!!
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January 2023 by Juan F.
Came here for some supplies while staying in Twentynine Palms. They got pretty much everything you need if you want food, drinks, meats, etc. Prices are good so you don't have to overpack if you are driving from far away.
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December 2022 by Cindy A.
One of the employees was racist towards me for putting an item in a shopping bag, insinuating that I was stealing. Don't come here if you're a person of color
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March 2022 by John Henry J.
Note to the owners and operators of this Stater Brothers: please treat your employees, and by extension, your customers, with more respect, You need to provide a place for your cigarette smoking employees to enjoy their tobacco products somewhere outside of the public view, provide them a picnic table or something in the back, right now they are sitting on newspaper machines just outside the western front door, smoking cigarettes, causing every single customer who goes in your front door, from the west, to walk through a reeking cancer tunnel. As a cancer survivor this makes me feel unsafe, disrespected and resentful that you're putting your customers through this. As a human, it makes me feel awful for your employees who, due to your lack of caring about them, are forced to feed their addiction out in public, in this most undignified way, and rightfully receiving dirty looks and comments from customers who hate what they're being forced to subject them to, and it's make life terrible for the rest of us who want and need to shop at your store (and give you their money!) and have to breathe in their sickness in order to have the priviledge of making you wealthy. Treat your employees better!!
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March 2022 by Giuliana P.
I don't typically take the time to write reviews but I would like to thank Sheila T. For going above and beyond. She was warm and accommodating, although I was unsure of what I wanted she was patient and sweet. Thank you Sheila!! You are much appreciated. With gratitude and love! Giuliana
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September 2021 by Anonymous U.
In the middle of a pandemic they keep sick people at work throwing up in the bathrooms or garbages not requiring them to wear masks either (workers constantly saying they're told to suck it up and stay), never clean the shopping carts like they're supposed to even though they have signs saying their carts are sanitized and there's always garbage in the carts, workers are constantly talking bad on coworkers in front of customers and are straight up rude to customers faces, everytime a cashier asks courtesy clerks to help customers they throw a fit. workers are constantly talking about how there's cockroaches in the store in front of customers yet nothing is ever done about how unprofessional and unclean this store is. I feel like they need to have a 24 hr shut down to do deep cleaning and get better about keeping the store clean, not having sick workers continue working especially without masks, and have some accountability about professionalism
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September 2021 by Christine J.
Only 2 checkers on a holiday weekend ,No carts in store. Had to walk out to hunt for a cart. My husband and I are disabled and old. Manager told my husband that 7 courtesy clerks called in sick. Hard to believe. Why didn't manager collect carts. What is the job of a manager? Short of help a good manager would help out. Staters Brothers is the one located in Twentynine Palms CA 92277.Need a manager who does a decent job.
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July 2021 by Marissa J.
I'd love to give negative stars but I guess 1 will have to do. Let me start by saying that Daniel Crummett is a rude and toxic parasite and should be demoted from his title of "manager". He's misogynistic, condescending, and downright has no moral compass. He talks badly about his coworkers in front of customers, talks badly about customers in front of other customers to his coworkers, and I even saw him drop a slab of meat on the floor and pick it up and put it back. He then proceeded to make sexual comments to a female coworker referencing his "meat". I will no longer be shopping here as I cannot support misogyny, sexual harassment, and health code & safety violations.
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June 2021 by Selinawoman P.
I love the butcher dept, they will go above and beyond, with a smile too! The produce dept are very knowledgeable and will gladly help you understand what is ripe and best to pick, just ask. And then there is Daniel! He is an amazing person and I always go through his line if I can. He makes me feel really appreciated and he seems to be the heart of this store. Short answer: This particular store is THE best Stater Brothers I have ever shopped!
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May 2021 by Lindsey S.
Came here while staying in Twenty Nine Palms for a weekend trip to Joshua Tree. Very clean market with an extremely friendly staff! Coming from Los Angeles (where friendliness is often a rare commodity unfortunately), I was shocked at how cheerful and helpful everyone was. Walked around the store and was very impressed by the quantity of organic items as well. Visited the prepared foods/service deli and the 2 young ladies behind the counter were fabulous. A+ customer service and the salads we got were good quality and tasty (Italian pasta salad, Greek pasta salad, and Greek salad). The gentleman at checkout was equally friendly and welcoming. Cakes in the bakery looked great too in case you're here for a birthday or just need to gorge on a cake. Highly recommend this market to anyone in the area!
