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June 2024 by Andrew “Chev Mac” Narron
I called sound like they were in a bad mood and hung up on me so I called back and then they didn't pick up so then I called back again they pick up and hang up on me way to lose business went with just ask rentals and Larkfield another hour of my way but way worth it
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June 2024 by Josh F
Worst place to rent from. Guy on the phone doesn't help you at all and is super rude. Do not go here.
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June 2024 by Chad Fuller
Very unprofessional
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February 2024 by Bill E
Very positive initial experience. They're kind of a rare business these days in that they truly seem to care about customer experience and go above and beyond what they "have" to do. Thanks, in particular to Charlie.
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February 2024 by Kyle Mansfield
Fantastic place had exceptional service working with Charlie Gomez. He went above and beyond on his professionalism, as well as expertise and helpfulness. Can’t say enough good things about Action Ukiah ?
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June 2023 by Angela Calderaro
They stated they had a 20-foot trailer and we reserved it. We planned our weekend around it and travelled 3 hours (one way) to help my dad build a carport for the express purpose of buying the wood with our truck. We paid and went to hook it up. In the yard, we were told they didn’t have the trailer and they wouldn’t let us rent the 18-foot trailer because even though our truck has a 3/4 ton towing capacity it wasn’t a 3/4 ton truck. They waisted our gas and time and on top of it we’re extremely rude and not helpful.
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June 2023 by Angela C.
They stated they had a 20-foot trailer and we reserved it. We planned our weekend around it and travelled 3 hours (one way) to help my dad build a carport for the express purpose of buying the wood with our truck. We paid and went to hook it up. In the yard, we were told they didn't have the trailer and they wouldn't let us rent the 18-foot trailer because even though our truck has a 3/4 ton towing capacity it wasn't a 3/4 ton truck. They waisted our gas and time and on top of it we're extremely rude and not helpful.
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February 2023 by Vanessa V
Everyone here was very helpful. Excellent customer service.
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March 2022 by Eileen Sanders
Had what we needed.
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March 2022 by Moon Gazer Farms
These guys are always really helpful. We super appreciate all the help over the years. Machines are always well kept and everyone is kind and helpful
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March 2022 by James W
Great service. The equipment was good and the people at the desk and the yard were excellent.
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February 2022 by randy ross
So I went here today to rent a small trailer to move some roofing for a job. The roofing weighs around 3000lbs and they told me they couldn't rent me a trailer for that because I would be towing with a chevy colorado duramax diesel. They said it didn't matter that it has a 7700lbs tow rating!!! There insurance won't allow any "mini truck" to tow anything but there smallest trailer. Worst thing was they refused to even check just said no. So if you have a midsized truck don't go here for anything.
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February 2022 by Trey Risker
Always help me with figuring out what equipment and attachments and or trailers I need only thing I don't like is the surge brakes on the trailers very unsafe they say that it's because most people don't have brake controllers equipped in their vehicles I think that if you don't have a brake controller equipped you shouldn't be able to tell anything because obviously they have no idea what is needed to safely do things.
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December 2021 by James
Great service. The equipment was good and the people at the desk and the yard were excellent.
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December 2021 by Robert Chrisroph
Do not make customers to wear masks!!! I had to wait till everyone cleared out to pay my bill. I'm a old man
