Big O Tires in Ukiah, CA is known for its friendly and honest service. Customers appreciate the team for being efficient, knowledgeable, and transparent about prices. The shop offers a wide range of services including tire sales, oil changes, brakes, suspension, A/C service, wipers, belt and hose replacements, batteries, and lighting. They provide straight talk and worry-free auto care, helping customers with issues like flat tires, check engine lights, or other vehicle concerns. Many customers travel from far away because of the high level of trust and helpfulness they experience. The staff is described as kind, hard working, and going above and beyond to help. Particular praise is given to staff members who assist with vehicle problems, offer helpful tips, and make sure customers are satisfied. The shop also offers early, late, and weekend appointments, and free alignment checks. Overall, Big O Tires in Ukiah is seen as a reliable, friendly place that provides excellent service and cares about its customers’ needs, making sure they leave safely and satisfied.
So thankful for Ed and the rest of the staff for helping me fix very big problems and counseling me on how to proceed after another dealership had wrecked my car. They definitely went above and beyond to help me, and I trust, taking any of my vehicles to Big O for any service in the future.
July 2024
They’re so sweet! I just went in for an oil change and they ended up fixing my brake light that’s been out for weeeks:)! Love them
May 2024
These guys did me a solid when I really needed help, and gave me additional tips for the road. Meant a lot. ?Thank you!! I’m gonna have a better day now.
