-
November 2022 by Kim McGuire
We were on the road in an older rv and it started running horrible. The worked us in diagnosed the problem and got us on our way. They went out of their way to help us. Very nice, didn't try to rip us off even though we are 2 women. I was so impressed.Service: Auto engine diagnostic
-
October 2022 by Skank Hunt 420
Never answers phone, takes too long to do basic machining horrible horrible working with this shop go to mark at redwood auto behind Napa in Ukiah for machining work
-
June 2022 by Glenn Hurlburt
While heading to Tahoe from Eureka we ran into problem with our brakes Bill took us in and helped get us back going. I don't know what we would of done without him. Thanks again BillService: Brakes
-
November 2021 by Ryan F
Took 4 months to \
-
May 2021 by Ryan L.
Worst service in a long time. I waited 4 months for a head gasket repair on my 93 Dodge ram 250. They ignored my phone calls after 2 months, and when they finally got my head gasket ordered, they failed to tell me it didn't come with new head bolts, and so they installed it with the old bolts!!! Then, it wouldn't start, so they tried starting fluid instead of ordering a new fuel lift pump. They said, "must have been sitting too long". Yeah? No kidding? So I ordered and delivered the fuel pump. It works! Still has oil in the radiator that I have to deal with. Low rpms and smoke in the exhaust now. Still charged me $2000 to get it back, not fixed. Super disappointed in the communication.
-
October 2020 by Topher Ray
I put my truck in this shop....they pushed my truck to the side....helped multiple other people...promised I would have my truck back and didn't touch it for 3 months....3 months.....if you can wait 3 months for a guy with a golf ball sized dip in his mouth while he tries to overcharge you....bill Binns is your guy. Don't come here warning
-
January 2019 by Travis Sinning
I have used tbis shop to work on my powerstroke diesel in the past . I have spent a out 13 k on it in Bills
-
September 2018 by Judy Smith
This was our lucky day when I called this business when our 2005 GMC diesel pickup broke down in 2018. We were at a campground north of Ukiah on our way to McKinleyville on vacation. He said he was very busy and had trucks and cars lined up waiting for repairs but told us to bring it by and he would look at it. And......... he would also let us use his car to go to town and eat or whatever until our truck was fixed. We had the truck towed to his business. We were so upset and nervous about what the cost of the repairs would be as we did not know exactly what was wrong. We took his car about 11 a.m. - went to town - had lunch and hung out until about 2 p.m. When we returned to his shop, they were just pulling the truck to the front of the business. It was the injectors - total bill $300. OMG!! Thank you so much Bill. You and your employees are amazing - smart and nice. Thank you - Thank you
-
March 2018 by Dillon H.
Bill Binns is an awesome shop. I was in ukiah working out of town. I got stopped by DOT and was red tagged in my 10 wheeler. They took me in at 4 in the afternoon when they close at 5 and accommodated me without an issue despite their busy schedule. They got me back on the road in a heartbeat and the cost was extremely fair for the kind and quality of the work they do. If I didn't live so far away Bill Benns would have a customer for life. If you find yourself near ukiah and need some diesel work done look no further. I would give 10 stars if I could. Thanks Bill!
-
November 2017 by Chris Ostrom
If anyone is looking for a trusted mechanic these guys are it! I was recommended to them when I changed the battery on my car and afterword when you put it in gear it would stall out. I called many people who wanted to have me tow the car to them so they could run diagnostics. Bill Binns shop told me it was an anti theft program and that I needed to reset the ECU. They explained how and that I would need to drive it on the freeway for 15 minutes after and around town for 10 minutes to re program everything. I did what they said and it worked. They saved me hundreds of $$$. I know, without a doubt, they are not here to rip anyone off, they are honest, kind and most of all trustworthy. Any future needs I will be seeing them!
-
February 2017 by Matt Adams
Misdiagnosed an issue with my car and overcharged me for it. I would HIGHLY recommend taking your car anywhere else besides Bill Binns. In all seriousness I would have been better off taking my car to the zoo and paying a chimpanzee to fix my car.
-
February 2017 by Gwennie-Bear
Great service, helpful, reasonable price, know their stuff.
-
October 2016 by justin bailey
Took a truck to bill, after being told the fuel leak was repaired drove home to find the leak was still there. Bill sent a mechanic to my house to make it right. I appreciate the level of courtesy.
-
March 2015 by Bryan Raab
I'm thankful to have found this shop after many fails. They know diesels and have the equipment needed to diagnose any problems. In my first few visits right away I noticed all the other companies (including the Forest Service) with commercial diesels already being serviced and repaired at the shop. I'm confident that this is a shop I can trust. Danny sourced my issues and got my work truck back on the road. Him and Bill were easy to work with. No games. No surprises. I'm going to go to them for all my truck service needs and repairs.
