-
March 2024 by Megan M.
Avoid this DMV at all costs. Diane has to be the most miserable employee who makes everything 10x harder. She will contradict what anyone says and does not want to help you in the slightest. I've never had to deal with someone who was so blatantly rude, just because. Maybe she finds enjoyment out of her childish antics?? Who knows. Work somewhere else if you're that miserable!!
-
February 2024 by Erik Magaña
Good service
-
February 2024 by Singh Bhatti
Overall Good
-
January 2024 by Micah Kay
Friendly staff, not too busy!
-
January 2024 by James Marion Simpson III
I find the employees here to be pleasant and helpful as they can. I get that website says one thing and they might say another, yet showing them in a calm matter usually results in problems solved rather than made. The worst part is DMV Bingo yet your phone pinging away while you step outside also brings a little peice of comfort to an often chaotic scene played out with crying babies and mischievous kids running amuck.
-
December 2023 by Ty White
Quick and easy and nice staff.
-
November 2023 by Denis Wolff
Here are my two later experiences in this DMV:First one, I came one day with my son to take his first computer test. The employee lady turned us down because of a "missing identification", even though their internet site says the opposite...It was confirmed by my wife shortly leaving their premises, so we went back to the same DMV and a nice lady took care of us and it was FIXED. Wow, we nearly wasted a whole trip there...Second experience:I went there for an out of state motorcycle registration stuff (welcome to CA...).There, I met the most pleasant and helpful employee ever. But then, there was a license issue: My M1 (motorcycle license) was missing on my California DL.He tried hard to help me but his coworker and his supervisor told me it was my fault because I did not tick this license box on my renewal form when I renewed my licenses. So they are telling me to retake my test AND pay for the fees... INSULTING! I was so furious... Imagine for a second if I struggle financially with my one income family and just lost my job as a commercial driver license because I did not tick the commercial license box and lost them. You guys suck!I went to the Santa Rosa DMV and it took them an hour to fix the problem, no questions asked and with an apology.You see, you are supposed to help us, to give us a service we need and that we pay for so DO YOUR JOB or get out and let another fine person do it! Do not trap us with this stupid form either.Notice: I left a star on this review for the 2 people who really deserve 5.
-
October 2023 by Nan Carder
I had a 12:50 appointment and still had to wait 20 min.
-
September 2023 by raymond fleming
Good job by all staff members.
-
September 2023 by Cody Leviloff
Really unfortunate experience. My wife went in for a new license since we recently got married, and brought a passport and all her documents. The lady at front told my wife she HAD to have a birth certificate, and made her order one for $60, when the passport in her hand would have been acceptable.
-
July 2023 by Sean Pardue
There quick , efficient very effective in getting the job done . Polite thank you.
-
July 2023 by Saprina Rodriguez
Terrible customer service at checkin with the guy. So disappointed with his service I decided not to use Ukiah service. I’m going to go to Fort Bragg instead.
-
May 2023 by Russ Green
I am not hesitant to criticize so I had to make a point to say that last time I was in here I actually got really professional service. Thank you for your efforts.
-
February 2023 by Yvonne Gornyecz (Yvie)
Fast service, kind, helpful, and respectful staff. I had not been to DMV in years and it was a great experience. Everyone was friendly and it was a welcoming environment.
-
February 2023 by Lilly Allen
Yeah don’t come here the lady that tested me for the behind the wheel failed me because a car almost T-boned me I was turning left and the person in the truck went through the stop sign and she was very rude. failed ever one that was going that day and just overall was a bad driving instructor.
