FedEx Ground

Name: FedEx Ground
Address: 1-B, Carousel Ln, Ukiah, California, 95482, US
Telephone: (800) 463-3339
Rating: 2.9

1-B, Carousel Ln, Ukiah CA 95482

(800) 463-3339 Directions

Hours

Hours may fluctuate. For detailed hours of operation, please contact the store directly.

About FedEx Ground

FedEx Ground is a location that is not open to the public. Customers appreciate the helpful staff, especially when trying to send packages or resolve delivery issues. One employee went above and beyond to assist with mailing a package to Equifax, showing dedication and good customer service. Delivery can sometimes be delayed or sent to the wrong address, but staff are quick to resolve problems once they are aware. Customers also mention that the address locating system may need updates, as packages occasionally miss the correct house, requiring neighbors to bring them. Overall, the team is friendly and eager to help, making efforts to improve service despite occasional delivery challenges.

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Most Recent Reviews

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September 2024
package was first delivered to wrong address. I went to the warehouse to let someone know. an hour later it was brought directly to me at home. everyone I talked to was very nice and helpful. it's not easy to reach the office without physically going there but once they knew the issue, they were on it. great customer service!
January 2024
I do not know which device they are using to locate addresses but they sure do need to do an update they seem to miss my house several times and my neighbor has to bring me my packages I have filed a complaint hopefully they will do better in the future I have 3 in size numbers on my post for my mailbox how could they possibly... read full comment
May 2021
Driver SAYS he knocked on our door, BUT we were home all day, no knock, no door tag left... we were waiting on a VERY important parcel... we plastered our house with bright neon signs for their return, they actually found us second time...