-
July 2025 by TWiGs ADV - Keep Off The Pavement (Chris)
Continue to have the worst experiences with FedEx shipping. So many packages lost, damaged and late. Even paying for quick shipping they will always be late with it. This latest package is in state shipping only, and they have already lost my package TWICE!! TWICE in the space it takes to drive 6 hours!! Packages that are shipped together get split up and sent different directions. If I have any choice what so ever, I will choose to NOT use FedEx. The drivers are usually very nice, so I don't know who is claiming the boxes are on a truck that they never got put into, or who is kicking and throwing these packages around to tear them up so much.
There is also no way to simply call and talk to anyone local to solve issues, you are only given a barely English speaking person who goes in circles with their scripts because they can't really solve anything at all, they are NOT ANY HELP at all.
-
June 2025 by Kasey Madrigal
The worst. Can never find my address and it’s only an issue with fedex. UPS and USPS never have an issue. Worst drivers.do better
-
May 2025 by Toni Cantrell
I didn't actually use the services I tried to because I needed to mail something to Equifax and the lady behind the counter was so helpful. She did anything and everything to try to help me get to be able to mail it through FedEx but I couldn't use a PO box address and that's what they gave me. So if I do have to send something this year for Christmas I am going to FedEx for sure!!!
-
September 2024 by D Steen
package was first delivered to wrong address. I went to the warehouse to let someone know. an hour later it was brought directly to me at home. everyone I talked to was very nice and helpful. it's not easy to reach the office without physically going there but once they knew the issue, they were on it. great customer service!
-
January 2024 by Patricia J Cota
I do not know which device they are using to locate addresses but they sure do need to do an update they seem to miss my house several times and my neighbor has to bring me my packages I have filed a complaint hopefully they will do better in the future I have 3 in size numbers on my post for my mailbox how could they possibly miss that?
-
January 2024 by debra harrison-Blagg
professional and curteous
-
April 2023 by randi guevara
They keep delivering my package to the wrong address and won't call me back after I went there twice. They deserve no stars
-
September 2022 by Roseann Gonzalez
its alight
-
July 2022 by Brittany Glass
Always losses my packages or says they can’t find my address when their drivers sitting in my driveway looking at my address. If I could give 0 stars I would.
-
December 2021 by Roseanne Gonzalez
its alight
-
October 2021 by tabitha kuehne
Great customer service
-
September 2021 by Jan
They took care of what I needed.
-
June 2021 by B P
Helped me get my package!
-
May 2021 by Candy Fox
Driver SAYS he knocked on our door, BUT we were home all day, no knock, no door tag left... we were waiting on a VERY important parcel... we plastered our house with bright neon signs for their return, they actually found us second time...
-
August 2020 by Tonya Cox
The people working here have no common sense nor customer service. They lie and deflect unstead of using reason and taking responsibility. Avoid using this facility at all costs.
