Community First Credit Union has been serving the areas of Lake, Marin, Mendocino, Napa, and Sonoma counties since 1959. As a member-owned, not-for-profit credit union, CFCU prioritizes its members and the community over profits. CFCU offers a variety of financial and banking services to those who live, work, go to school, or have family in the mentioned counties. Customers have expressed their satisfaction with CFCU's services, particularly the Ukiah branch. The staff is described as knowledgeable, helpful, kind, and efficient, going the extra mile to ensure members' needs are met. Angie, in particular, has been praised for her exceptional service and guidance on complex matters. The prompt service and online capabilities have also been appreciated, making the process smooth and convenient. While there have been some mixed experiences in the past, recent interactions have been very positive, with the staff being friendly, helpful, and able to provide clear explanations. The credit union's local control and focus on members' interests are seen as vast improvements over big banks. Overall, Community First Credit Union is highly regarded for its commitment to serving its members and the community, with a friendly and knowledgeable staff that provides excellent customer service.
Refinanced my vehicle—it was easy and quick!Rita & Rainee were super friendly about it and very helpful with ALL my questions. Thanks!
April 2024
Rita was fantastic could not have asked for a better experience!
April 2024
We have banked with Community First, Ukiah branch for many years because we are completely satisfied with the services we’ve received throughout the years. Thank you Community First for your outstanding commitment to to serving your members. Thanks to Rita and Jesus we were able to get the help we needed.
