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February 2024 by Manuel Beltrán beltran
Thanks Allan for your help!! I recommend this store!
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February 2024 by Ramona Brumley
The manager helped me , he was amazing thank you Allen
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February 2024 by Lucio Gonzalez
I like the metro PCs service just not at this place customer service is not good might as well just did it online waste of my time will never give that place my business again
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October 2023 by jesus guizar
Excellent client service. Allan helped me, thank you
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September 2023 by Magick Evans
Allen was so incredibly helpful with the purchase of my new phone. He was very patient with me and explained things well and professionally! He truly went above and beyond what is expected in costumer service!
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September 2023 by sebastian harrison
The store was great Allen was very helpful and very patient thanks for your hard work Allen your the best
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July 2023 by Marcus Ledgerwood
Allan was a great help in navigating the process needed to activate my phone after an insurance claim.
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July 2023 by SamHeighne Champagne
Allen helped me replace my phone. He was fast, friendly, and very professional!
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July 2023 by William Rodgers
The best place to get a phone excellent customer service.
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June 2023 by Betty Davies
They don't know much about their own product's!!
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February 2023 by Audrey A.
So you know Metro PCS well more like Metro PCS peace of s*** one day I walked in there with a phone issue and one guy that was there looked at me and said sorry we don't have that and he didn't even get up to check . Now that's what I call a lazy employee and also the guy was not even paying attention to me he was looking at his phone.
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January 2023 by Haylea Webster
I purchased a new phone from the local store in Ukiah. I wanted to use my upgrade but got charged full retail price do to no fault of the store but a change in the corporate system. The help center thru the 611 number was a nightmare. BUT the guys Adrian, Jesus and their manager Allan from my local store were wonderful. They helped me get get the price difference back and there customer service was extraordinary. I really appreciate the time and effort they put into helping me with this matter. I couldn't have asked for better help and support from them. Thank you to the metro team in Ukiah, CA
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January 2023 by Haylea Needling
I purchased a new phone from the local store in Ukiah. I wanted to use my upgrade but got charged full retail price do to no fault of the store but a change in the corporate system. The help center thru the 611 number was a nightmare. BUT the guys Adrian, Jesus and their manager Allan from my local store were wonderful. They helped me get get the price difference back and there customer service was extraordinary. I really appreciate the time and effort they put into helping me with this matter. I couldn't have asked for better help and support from them. Thank you to the metro team in Ukiah, CA
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January 2023 by E B.
The employees were helpful enough so this isn't about them, but this location is a mess. They didn't have a number of advertised phones in stock & didn't know when or if they'd get them. They said they aren't allowed to transfer data and couldn't call me to let me know if a phone arrived in the new shipment because the manager didn't allow it. I wasted an afternoon and will probably have to drive out of town to get a phone.
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September 2022 by Jeff Cornell
He showed me how to get my service for free with acp. Good looking out
