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February 2024 by Kenneth Caputo
For our little town is 1 of the better places
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February 2024 by Christine Clark
My elderly parents and I would like to thank Patrick for his help changing our headlight in the pouring rain!!! Such amazing service! He was soaked when he was done. Thanks again!
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August 2023 by Tim West
The staff is always friendly and helpful.
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August 2023 by Justin M.
I have somebody fixing my car I ordered fly will they wouldn't let me pay for it over the phone I don't have a vehicle and I'm disabled some girl tells me to pay for it online so I pay for it online and like it's all screwed up so then I'm paid for but they won't let me pick up the one in the store. They let me cancel the one I ordered online, but I still am out of town, disabled, and my cars tore apart. I don't have a ride to go pay for this damn part, the worst experience I've had at any of the automotive stores around here. AutoZone It is next time don't go to O'Reilly. They're idiots working there. I tried to explain my situation and just got a sarcastic tone of voice and poor customer service sucks because this place used to be good but now it's a shit hole hire any random people apparently.. 2023 and that storeos so far back that I wouldn't be surprised if they don't make it much longer.. so disappointed with this situation
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August 2023 by Haytham
They were so slow, wait time was long. People were standing in the line for a while, and they were answering the phone instead of assisting people in front of them.Update: they were nice once I checked out and said sorry for the wait.
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July 2023 by Jordan Wegner
Thank god they have people like Patrick working. Went in today for some parts and he was incredibly helpful and kind. Only thing keeping me from 5 stars is how expensive their parts are. Easily 2 or 3 times as expensive as online. But good customer service from Patrick - will shop here again for oil and maintenance items.
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July 2023 by susan mitchell
A very nice man in there checked my battery for free. I always get good service there.
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May 2023 by Mike McCulloch
Patrick in Ukiah was very helpful and knowledgeable. He was friendly and quick. Answered all questions and sent me away with a
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May 2023 by FordRaptor1869
The little beaner boy named Julian is very helpful. Love that little guy.
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January 2023 by brian eads
Pricing is not competitive for the area most of the time, however I am able to get things fairly quickly here and they have a decent selection.
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December 2022 by AC H
I went to O-Reilly for my car battery test in December 2022. It was rainy a little bit and my car was parked outside. The staff was super friendly and helpful. He went over in details, ran all tests and gave me very good suggestions and recommendations. Their excellent service has made me their loyal returned customer. I've been coming back to buy some stuff in the store.
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September 2022 by John Griffith
Windshield wipers were pricey (though isn't everything these days), but the service was fantastic. The clerk tried to find us the cheapest price (our car needs special brackets), and with few options, he made a cheaper one work and installed them for us.
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September 2022 by Tim Basaldua
I sincerely appreciate this store, the staff is genuine and I feel that they appreciate us, the folks that need help in finding parts for our rides. If they tell you it will be there at a certain date and time, it will be. If they say it's the right part, it is. O'Reilly's knows their business and they own it
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September 2022 by John Strangio
Had great service clean store and quick
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August 2022 by Tosha Davies
O'Reilly is decent & it is almost a 1 stop shop. Ordering parts can be a little messy but they do what they can, they are helpful & friendly. They'll come out to your car & try & fix the problem which goes above & beyond the regular customer service you normally get.
