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November 2024 by J S
I’ve placed two orders with them, and my bank says they’re fraudulent because of their website. The first time it happened I thought it was random. A week later, I placed another order, same problem. Now my card is invalid thanks to them. I’ve called them before, just arrogant kids at a computer on the other end. And it’s always (my fault)! No more purchases from me anymore. My advice, order from someone else!
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October 2024 by Andy Hutchings
5 starts for friendlyless. In store shopping if you driving thru and in store pickup if you plan it right. I've been here a few times and every time the service and conversation is great. I'll be back. I should add that they do not sell train stuff. That's my custom container in my NScale well car.
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July 2024 by Brian Briles
Little let down on the delivery of my new vanquish optic most orders I've ordered from you guys have been here 2 to 3 days just wondering what took so long on my order still haven't received it will be Tuesday of next week the 4th
I had ordered the truck on the 25th
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December 2023 by Kev B.
Delt with this hobby store over the years. Always a nice experience.
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December 2023 by Kevin Burton
Delt with this hobby store over the years. Always a nice experience.
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November 2023 by shaine noel
They have outstanding customer service. I was able to reach someone with the issue I had. They kept me informed through the whole process.
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November 2023 by Bobby C
These guys are awsome!
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March 2023 by David C.
Made an online purchase for a pre-order item that was suppose to ship for Feb, due to the high demand, they placed me on the second batch without any notifications, second batch will supposedly come in April (card was still charged and ship date was updated after) I would've just waited till April if that was the case. It is poor communication on RPP, customers should have an option to cancel for full refund if store cannot fulfill the order. This is also stated in the FTC 30 day rule for any transactions conducted via online, phone or mail. Any suspected delays must be communicated to the consumer and given the option to cancel if merchant cannot fulfill order within 30 days of payment. I requested a refund but due to store policy they can only offer me store credit which is unacceptable, my alternative option is to wait 60 days or more for order to complete. I have been shopping here for years and spent a decent amount with RPP and this is my first time dealing with a cancellation of order, but I can no longer support this company and their return policy. Forcing me to spend with your site by issuing me store credit of 400 dollars for pre-order item that store cannot guarantee is a practice I truly despise in retailers. All I want is to simply cancel my order and get a refund back to my card rather than wait 2 months for my order to complete.
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January 2023 by Alex Ong
my go-to for online RC crawlers and parts. best prices, fast shipping, and customer service is outstanding.
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November 2022 by Brian Johnson
It's located in kind of an odd location. Thought it would be in town instead of out of town. Very friendly & helpful. Lots of RC cars.
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November 2022 by David Elliott
Great customer service, awesome people, great inventory, great experience! 5 star will buy from again
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September 2022 by Jason King
Really enjoyed ordering from rpp I ordered the K5 blazer hardbody showed up pretty fast packaged awesome details on this truck body are amazing everything turned out really good will be definitely ordering more
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August 2022 by Justin Rhodes
Been looking for a set of RC4WD tires that were sold out everywhere and had them back ordered for months. When i seen RPP Hobby had them in stock i was a little skeptical but I ordered them anyway. I got them in less than a week and they showed up exactly when they said they would. I couldn’t believe it and the best part is they were cheaper than the other guys that i was waiting on! RPP is my new go to hobby store you guys are awesome!!
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July 2022 by Mike McBride
Went RC drag racing on sat 2 July had a fun time. Need more RC people to come to Mendo Lake NPRC and race with them. Great bunch of people...
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July 2022 by shon bremer
They told me exactly what was going on with truck and had all the parts I needed. The place was friendly effective and efficient
