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March 2025 by James Craig
I have been a customer for over 10 years. Wouldn't dream of getting service anywhere else.
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January 2024 by Dawn Trygstad
We dropped this service bc it stopped working in our rural community.
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October 2023 by Oleg Lopez
I have been using the US cellular service for 13 years and it has always been excellent. The employees are very attentive to customers and are fantastic.
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September 2022 by Jessica Mahurin
Seem to be too busy talking about Pokémon and warranties then actually helping a customer. When you do interrupt their conversation, it is very clear you're an inconvenience to them and the conversation is continued with coworkers as they "help" you. This isnt just a one time experience, it seems to be like that almost every time I have come onto this store. They lack customer service skills, get your employees some training.Sincerely,Your local "Karen"
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September 2022 by Max Ryan
Pretty good service remember Jesus saves and I withdraw.max.
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April 2022 by LN TAYLOR (Seer)
From my own personal experience at this store, these people are not capable of doing simple things with customers accounts, such as giving money back for mistakes made by customers or employees. There is no effective or knowledgeable Manager there and none of them know anything about customer service beyond taking payments or selling the products in the store. It took me hours out of my day and two weeks to get a refund from them. This company has serious employee training and manager issues. Go to the other store. It is not corporate owned or run.
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April 2022 by Christopher Richard
Absolute waste of my time these guys are so incapable it is unbelievable. I waited for 45 minutes to pay my bill as three people behind me left. I was late for work and ended up just leaving one of the guy at the desk was flirting with a girl for 25 minutes while nine other people waited.
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November 2021 by Diana Folk
Lexi was AWESOME
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November 2021 by Suzy Christensen-Lewis
The one in Willits had an over hour and half wait we waited 30 minutes and then drove to Ukiah 3 minutes until we got service.
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March 2021 by Scott Miller
The phone I wanted was not in stock. But they're supposed to get some in this coming week so we shall see the outcome.
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January 2021 by JoAnna Fillmore
I love this store, and all of the employees have been helpful, kind, and know their business well. I have been for years, and will continue to be a happy U.S. Cellular customer.
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November 2020 by Suzy Christensen
The one in Willits had an over hour and half wait we waited 30 minutes and then drove to Ukiah 3 minutes until we got service.
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July 2020 by Terry Arbogast
We always get great customer service.We love Eddie
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July 2020 by Lora Davenport
My experience with us cellular. I have no phone service on any phones for 2 weeks now. Because of this I've missed an eye appointment because I couldn't get any incoming calls.
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March 2020 by Alex Muniz
I got a very good plan for my IPhone XR ツ
