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April 2023 by Angela F.
The pharmacist at this location is very cunningly rude. Tells me to wait, then looks past me at the head of the line to the next person in line because I was looking at my phone. When I asked him why he did that he said that he thought that I didn't want to talk to him. I said is that because I was looking at my phone while you were busy, he said " No I guess I have low self esteem " bs, he was being rude.
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March 2023 by Andrew B.
Better pack a sleeping bag if you decide to use the drive through. They take about 15-20 minutes on average to process a single vehicles transaction. They also have severe communication issues. Called in a prescription and they said it would be ready in an hour. Drove up 4 hours later and it wasnt ready. Came back later when they said it would be ready and had to sit in line AGAIN for another half hour. Do not use this pharmacy...just don't do it.
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January 2023 by Amiee L.
Worst pharmacy in Ukiah! Not only do they not accept Blue Shield, Blue Cross health plans, the pharmacist really seems to go over and beyond with her act of bitchery, as well as the older woman with glasses who clearly doesn't like having a job.
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May 2022 by Brent S.
I want to give a shout out to Shannon, who obviously takes pride in her work and is a great representative for Walgreens. We absolutely needed to have 257 photographic prints ready immediately. Unfortunately, the photo machine was down, but thanks to Shannon's persistent efforts, she got the machine running again, and we got our photos printed in time.
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July 2021 by Liz M.
Was on hold for 20 minutes and gave up. No one ever answered the phone in that time. Hire people if you are that busy!!!
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August 2019 by Elisabeth T.
Oh my this is the worst pharmacy I have ever been to. I dropped off a prescription told to come back in 20 minutes, I said, " How about first thing in the morning?, they said "Great no problem. I arrived and they said they were still working on it, then they said they did not have the drug, then they said, the real problem is our pharmacist does not know how to give you that amount of ointment. This is a drug that I am paying $285 cash for!! Meanwhile I am steaming and am being completely ignored. (I need this ointment on a wound every 24 hours for an infection) I realize they cannot get it together and there are other people waiting. Next I ask for my original prescription back so I can drive 45 minutes to CVS in Lakeport and they made me wait another 22 minutes because apparently they did not want to look for it, I insisted they not help another person until we solve this while they look for it ,all the while completely ignoring me and being rude on top of it taking other customers and talking about the customers. Unbelievable!
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June 2019 by Virginia F.
this morning was the second time in a few years that SAM helped me with my car charger... she even opened it up and replaced the battery. I don't think she remembered helping me, but I sure do remember her being so kind and willing to go the distance.. which was so appreciated by me. Thank you Sam!! virginia f
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February 2019 by Scott W.
Always out of stock with my family's critical heart and epilepsy medications. Often times I unable to understand the pharmacists' attempt at speaking English. Terrible service
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December 2018 by Greg H.
The pharmacy manager, Yuen, filled my next prescription without a hitch, made sure that everything was done correctly, and I can honestly say made up for everything that the neophyte pharmacist preceding her made such a hassle, And took 2.5 hours of my time to fill the prescriptions as written. I am glad that they can flex to the standards that the pharmacy board of California updated in their regulations today per the medical board of California ( ) which is a reminder to pharmacists of prior guidelines regarding withholding medications The pharmacist is not taking into account prior prescriptions for the same medication regarding major medical problems, discomfort, or other issues, and not compassionate, or understanding regarding the stipulations from insurance companies that makes getting prescriptions difficult. Yeun really went to bat, and hopefully she educated her younger counterpart on how to fill prescriptions in the future.
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May 2018 by Trill A.
They supposedly offer Western Union here. You go there to pick up some money not a lot but not a little and they tell you after youve been waiting and come all the way there that their limit is $300. Why offer Western Union if you're not even offering full services? It's basically a half a** service like this store. Stores should be dropping Western Union like this one or risk having pissed off customers who will just go to Rite Aid when we need something from a drugstore.
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April 2018 by Libby G.
This pharmacy has the worst customer service of any I have ever been too. The rest of the store is great; nice and helpful people, but the pharmacy is ridiculous. You get calls telling you to come and pick up medication, and you're told after waiting in the drive through for 20 minutes, that it's not ready. Why has someone called then? This can sometimes go on for several days. The drive through is a bad joke, unless there is no other way you can manage. There was one person that worked there named Ben who is the only really helpful person, and will help problem solve and explain everything. Another woman tries her best, but has no back up, and people who have become indifferent at best. I wouldn't go there myself, but must consistently utilize them for my 94 year old father who has multiple scripts there. Someday I will move them all to Raley's.
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December 2017 by Ash Marie
Doesn't do receiving WU over $300
