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September 2023 by Atletl K Mar
Horrible customer service, the owner charged me more than the price online, gary or Gurman had the worst attitude, he tossed my receipt and my credit card in the front desk, he was very rude, I won't be there any more, I just went because I work close but I regreted it. Don't go there if you are not a friend of him. there are not good with new customers.
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August 2023 by Leticia F.
Just got off the phone with this company and they are useless. Worst customer service ever and just extremely unhelpful. Would never recommend anyone to come here.
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June 2023 by Hamlin S.
If no technician is available for a stupid SMOG check, your business hours should also say so. It should say the following M-Th : technician leaves early or whenever he wants so customer should call ahead Fri-Sat: technician leaves even earlier so don't even bother. Went both days back to back. I thought shop hrs were till 6pm but I think the technician leaves whenever he wants and makes his own hours LOL what a joke. And ~ $60 -$70 y'all got jokes
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May 2023 by Toto Chittharath (Ipe)
Great place, the mechanic/owner was up front on cost and repairs. No shilling on things you do not need.
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April 2023 by Rajeev Vij
Gary provides great service and always give good advice. He is an expert car technician. All his technicians in particular Carlos are superb technicians also.I have been getting my cars serviced from Baystar for last 20 years or so and very satisfied with personal level of service. I also referred many other friends and family members and all of them also got excellent service from at Baystar autos.
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April 2023 by Benjamin
Very friendly AAA certified shop with affordable pricing, i highly recommend this shop ..!!
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February 2023 by Peter Wilson
Carlos was very informative about the repair. I trust Gary and everyone with my car.
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February 2023 by Nariyah Morton
Great customer service and honest workers. I recommend.Services: Vehicle Inspection
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December 2022 by Johnathan Sykes
AAA certified and the owner Gary is honest and trustworthy as a mechanic shop. I'm having multiple cars worked on by his shop and will be sending my friends there too
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October 2022 by P C.
I have been coming to Gary Singh for over 5 years. Good value for the reliable service they provide. Compare them to the pricing you get from other auto repair services. Great value for your money.
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August 2022 by Hann T.
My mom took her car in last week for a smog. She didn't pass because the 02 sensor wasn't ready. So she paid the $50 that he charged for just putting the car on the smog machine. She was told to drive the car more to reset the 02 sensors. A week later she brings the car back for the guy to re smog. It passed, but he charged her again for putting the car on the machine. This is the first time I've ever seen this happen. Majority of smog places I've been to was no pass no pay, not this place. So just be careful when you take it to this place. He will charge you just to put the car on the smog machine, pass or fail! If it fails and you bring it back to him, he'll charge again. So just a heads up. It's not a you don't pass you don't pay type place like pretty much everywhere else I've been to.
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August 2022 by Will Lew
Very friendly and efficient with the work done on my car. Replaced 2 fan belts and repaired a leaky tire in less than 2 hours.
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July 2022 by Sarah Sekhran Sharma
Bay Star Auto Care has exceptional service. You won’t find a more friendly, honest, knowledgeable and helpful car service.
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July 2022 by Sharon Kaur
I purchased a used 2006 Kia Sportage, and took it to Gary to get it inspected, before I made the purchase. For $95 he did the inspection and gave me all the details about my car. It was a big help in making the decision to buy my car. I will definitely come back, and highly recommend this place to all of you!Service: Brakes
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June 2022 by Samar Vaidya
Bait & Switch! Mr. Singh cares little for honesty. Told me to come early so I'd be first in and then when I came, he told me I would have to wait 4 hours! Quoted me one price on phone and then when I showed, he didn't care and wanted me to do $300 worth of diagnostic test even though I had already done them elsewhere and had a copy of the assessment. The prices for hourly work, diagnostics are double other auto shops. He's also mean and raised his voice. Anger issues. Watch out! I would definitely not recommend this place.
