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December 2023 by Chris A.
Most thrift stores are organized better then this location. They have given up and it shows.
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November 2023 by Destinee Martin
I really did not want to leave any stars . This store deserves no stars . The manager (Leslie ) they have hired is very unprofessional . She walks around the store harassing African American customers. Which is very unacceptable!!! This is who you hired to run your store Burlington ? Horrible !
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November 2023 by Rose Padua
Lots of stock on hand of a variety of multitude of Various things to Shop for besides Clothes!
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November 2023 by Justaguyincalgray
Good place for decent things
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November 2023 by Cris Alvarado
Zainab Store MOD says I'm a waste of her time, after taking photos of my e r
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September 2023 by Dawn S.
After spending time picking out clothes to try on I went to the dressing room only to find out it was closed for the day. Why I asked. The answer provided to me was that the employee did not show so it was closed. What??? Why not assign the employee restocking to the dressing rooms. A simple solution that promotes customer service. Apparently they are not aware how customer service works. Needless to say I walked out and they lost my business.
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September 2023 by naveetesh kumar
They have a good selection of clothes
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August 2023 by Ireene M.
Cashier palwasha was giving me hard time in pulling my card information.She said it will take more than 15 mins, I told her just try, normally it takes just few mins. So purposely she took more than 10 mins normally this never happened She told me next time bring your card Worst customer service experience here Will never return
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August 2023 by Dixie Scarborough
Store was VERY DISAPPOINTING.... looked like it was going out of business... not merchandised well... had alot of stuff on floor...
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July 2023 by Gina D
Burlington is like all of the other discount stores. hit or miss. sometimes you get lucky and sometimes the store is half empty. it's a big store a d generally has a lot of options but you still have to pick through the clothing to find something you like in your size.
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June 2023 by Priscilla Yarbrough
This store has a wide variety of items in stock at very affordable prices, and I'm pleasantly surprised by the selection available on clearance in my size. Despite the low prices, the checkout lines are usually short and efficient.
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June 2023 by Gina Del Mastro
Burlington is like all of the other discount stores. hit or miss. sometimes you get lucky and sometimes the store is half empty. it's a big store a d generally has a lot of options but you still have to pick through the clothing to find something you like in your size.
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May 2023 by Ameeta P.
We were so excited to see Burlington factory opened up in the neighborhood shopping complex. But all excitement turned into disappointment as many times i visited the store. First of all, there has been never enough staff including the cashier in the store. At times there is just 2-3 people managing the entire store. And to top it off, they are rude and sometimes extremely rude. I usually shrug of these behaviors as it seems they just don't like working at this place but an incident which happened during my last visit assured me that this place is not worth visiting ever. I was trying to get my daughter try some of the clothes including few vest which came in a pack of 3. The old lady at the fitting room started shouting at us unnecessarily and started snatching and throwing clothes in here and there. What i could understand that she doesn't know English very well and due to that was not able to make me understand that i was not allowed to try on clothes in packs. She even started pointing out the choice and size of clothes we picked saying this is too small for her, what?? Excuse me!! Who are you to tell me what we try and what we should not. Soon her body language become so intimidating that i had to tell her to call store manager to whom i can discuss what is all happening. She was so assured and confident that nothing gonna go against her that she quickly called the store manager. The store manager indeed was nice and did acknowledged the old ladies behavior and language issues but she also sarcastically told me that we can't do much about these employees who has been working here for 20 years, 20 years!! Really!! The store hasn't been opened for even 4-5 years.Long story in short, the staff at this store don't care of its customers, they are like take it or leave it, we don't care!! So do yourselves a favor specially if you don't want to ruin your day by few people who absolutely hate there job. Don't bother to visit this store rather shop next door, Ross which beats this place in every regards or rather visit other Burlington store where you are treated with some respect.
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January 2023 by sobia sheikh
Hi All, I went there to return something and want something else. I waited in line about 25 minutes because it was busy and only 2 people was on counter. Anyways i came to counter,the lady was very rude. I pay by half cash and card. So I gave her $5 in quarters and $3 in cash. She counted like 10 times and she keep on saying I'm confused why are you giving me coins. I get angry and I counted myself to help her out and still same thing. She don't even know simple counting. Anyways that was ridiculous customer service. Please educate your employee if she or he doesn't know how to count. I respect everyone and I don't mean to hurt but you can't talk to your customer like that. I know some days are frustrated but you need to calm down. I will never go to this place again.
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December 2022 by Belica Dawkins
Burlington used to have a lot of nice clothes at a reasonable price and it was organize. It may be due to covid-19 because it is not organize at all and it has the same mechanize. Their parking space it very spacious. There is always a lot of people in the area. I do have to say that Burlington is more organize and clean then macy's. Yet one of the things that I dislike is that loss & preventions people is always following you.
