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January 2024 by Andrew De Guzman
I feel like I’m walking into a McDonald’s whenever I’m here because the staff act like teenagers and can’t help with basic tasks of depositing.
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March 2023 by Robb
I can't emphasize how useless the counter clerk was during my recent visit. Very little knowledge of their services combined with a rude additude!
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March 2023 by Abby Leus Mercado
They missed our appointments TWICE and made no time to see us. We waited patiently but when someone else walked in, they chose to take them before us both times. They kept on wasting our time
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January 2023 by Yuu Xiao
Can’t access this 24/7 access Amazon locker during the bank’s off hours.
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December 2022 by Timothy Riener
Very disappointed with the lengthy wait time. There were five of us in line when I went there last time and only one full-time teller and one who seemed to be intermittently helping. The result was about a 20 to 25 minute wait. I can't say for sure this is typical of this location, but the last time I went there I had the same problem and try to avoid this location because of that. Maybe I just got unlucky or maybe they're just badly staffed.
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November 2022 by Thomas M.
This is my preferred chase branch. The customer service is amazing. The tellers are always in a joyful mood and always very helpful. They always greet you and are very welcoming.
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June 2022 by Princess johnson
What a unprofessional and unpleasant experience. I had a 3:00 appointment and wasn’t seen until 3:30. I was advised the lady was running late but she wasn’t she helped another guest who walked in at the same time as me with an appointment. The other staff told me to get a drink and come back. Once I came back the lady was still assisting the couple who came in after me. What’s the purpose of having an appointment then lying to me saying the lady isn’t here but she skipped me for her friends. 1st and last time coming to this branch.
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June 2022 by Princess J.
What a unprofessional and unpleasant experience. I had a 3:00 appointment and wasn't seen until 3:30. I was advised the lady was running late but she wasn't she helped another guest who walked in at the same time as me with an appointment. The other staff told me to get a drink and come back. Once I came back the lady was still assisting the couple who came in after me. What's the purpose of having an appointment then lying to me saying the lady isn't here but she skipped me for her friends. 1st and last time coming to this branch.
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April 2022 by Tim Riener
Very disappointed with the lengthy wait time. There were five of us in line when I went there last time and only one full-time teller and one who seemed to be intermittently helping. The result was about a 20 to 25 minute wait. I can't say for sure this is typical of this location, but the last time I went there I had the same problem and try to avoid this location because of that. Maybe I just got unlucky or maybe they're just badly staffed.
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April 2022 by SP
Very friendly staff.
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January 2022 by Jason Chee
one of the best chase branch. The branch manager is very helpful.
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October 2021 by Steve S.
I have came here 3 different times needing help from a banker. Once to open a joint checking account and the other 2 was to process a wire transfer. Every single time they told me the wait would be over an hour to see someone. I went to the one on Union Landing and got help right away.
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October 2021 by Byron
No comments
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September 2021 by Alan Zayat
Worst customer service ever and the staff and manager liza don't know nothing about bank policies
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July 2021 by SURHAT DURMUS
Chase owner
