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October 2023 by Jeremy Greathouse
Great place!!!, Professional and polite Staff that are willing to help with questions/payments/maintenance of grounds, Safe and Secure with 24hr video, Clean Grounds, Best prices around. Been doing business with them for many years with multiple units, with No problems/hastles/theft or issuesHIGHLY RECOMMEND!!!!
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May 2023 by Lori Leal Parker
Raises rent a lot. Like public storage. Expensive. Says there is a moving truck to use to move in, but it does not run, and it's the only one. I call it lying to get you in, then when you say you need to use the truck, they Inform you can't.So wrong.
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April 2023 by Ana Marisela Obeso Garcia
Excellent staff and customer service. I rented once and now am back. No funny contracts and there is always someone there.
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January 2023 by D Mac
Avoid this place!! If you call they never answer, and voice-mail is full. Also if you pay late they double your rent for that month by adding so many extra fees.I would not recommend this place.
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January 2023 by Raj S.
They fee you to death, do not store your stuff here. If you pay late they double your monthly payment. Insane late fees.
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October 2022 by Elmer Castro
This Diamond mine storage used to be great with the old managers Archie.With the new managers, the storage is always dirty now and lots of papers and garbages scattered when you drive around inside. Terrible! Disgusting!I was going to get an additional storage and left messages almost everyday.No response or callback from the managers.This is not the way to do business!YOU SHOULD TAKE CARE OF YOUR CUSTOMERS ESPECIALLY WITH THE INFLATION!WE ARE PAYING YOUR SALARY!!!
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June 2022 by Danny Dario
The best storage manager RC and Evelyn
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September 2021 by Shauna Kanel
Friendly staff and good, safe location. My stuff was well guarded with an alarmed unit. The only downside is the bathroom isn’t available outside of office hours, and no garbage can even for small items.
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September 2021 by Marques Solomon
We went to rent a vehicle and ended up not getting it from here the processed seemed a little overly complicated then I'm used to dealing with as they wanted addresses of where the vehicle was going, seemed like a red flag I suggested we leave
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September 2021 by Kelli Gonzales
Love the staff here they are great! Always very friendly and caring for ur stuff
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July 2021 by wildcat g.
I have stored my belongings here for more than 8 years, and the service is outstanding. The prices are reasonable, and access hours are very long. The office is open most of the time and even if it's not you can still access your unit. The current staff have been here forever, for at least 10 years. Evelyn is sweet as can be and very helpful. They have always gone out of their way to help me out and I really enjoy this business. Highly recommend
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January 2021 by Jannette R.
It's been over a month renting here & it's been great! Located in a UnionCity off of Horner street & Union City Blvd. It's at the end of a residential area which threw me off when I first was looking for it. Walter, Very nice gentleman helped me with showing what was available. It's an older storage facility with Many units. It seems as if someone rents here, they never leave as no larger units ever available, have checked a few times. Got an upstairs unit $18 cheaper than the drive up of course. Read reviews that stated they had a rodent problem. So far, no issues. Have seen many traps along the unit so I'm sure it was dealt with. Have seen outdoor cameras along facility. Only Storing my holiday bins in here along with a few items that I will eventually get rid of but don't want to ever. #hoardingissues
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September 2020 by Beth C.
Evelyn and Mr RC have a very Excellent Customer Service! They are very approachable and respectful.We are very happy and satisfied with them as Managers of Diamond Storage in Union City.I gave them 50+ STARS Rated A+++!
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July 2020 by Shannon Rathe
friendly staff very helpful and way abfordale
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April 2020 by Cheryl M.
I have to tell you all not to use this storage unit. They didn't have an exterminator and when we removed our stuff there was rat p*** on the boxes and holes in some where they had chewed through and destroyed numerous items. They didn't care either. When we first got there we were happy with the place and the people running it were great. It wasn't till we moved out of it that we found out it's a horrid place. If you don't want things destroyed, don't use this place.
