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March 2024 by Leif Gardner
People in there kinda rushed me aggressively and being impatient
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February 2024 by Marisa M
Always a long line....Not enough cashiers
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February 2024 by Dmitry Nemet
No tomatoes whatsoever. Really weird inventory
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January 2024 by Jenni Sherriff
I rarely shop here. The problem is the same every time. Despite FoodMaxx's reputation for good prices and great selection, they do not care one bit about their disabled customers. You walk in the store and there are NO ACCESSIBILITY SCOOTERS IN SIGHT. Not one. Turns out, they have it hidden at the far end of the checkout counter section of the store. In order to access said scooter you are required to walk in the OUT door; wait until a cashier has a chance between customers to speak with you; hand over your driver's license; and wait for them to fish out a key, walk to the scooter, unlock it, and drive it over to you. Sounds simple, right? It's not, nor does is show empathy and concern for those who struggle just to live. Nor does it show any degree of understanding for just how exhausting, humiliating, and demeaning it is to have to beg for help literally EVERYWHERE you go. After years of being disabled enough to need help with just about every aspect of life, I no longer waste my time or money with places or people who can't be bothered to show compassion and make it possible for me to have a small degree of independence. After today, I will never again shop at Food Maxx.For the record, when asked why they have this discriminatory and inconvenient-for-everyone-involved policy/procedure in place, they cite problems with the scooters being stolen. But every store has this problem and most of them figure out ways to deal with the issue without punishing disabled customers. Such as parking the scooter near the security guard who is posted near the OUT door during business hours. After all, asset protection IS his job! More to the point, putting control in the security guard's hands would avoid inconveniencing customers who have to wait to check out until the cashier has dealt with getting the scooter going, it would avoid inconveniencing cashiers who have to stop everything and leave their register to get the scooter, and it would avoid inconveniencing and potentially humiliating the disabled customer who stands a very real chance of falling and injuring themselves on the concrete floor when the wait for the scooter becomes too long. (It was just such an incident which caused me to stop shopping at WalMart. Nobody wants to show their face at a store they've collapsed in and ended up a spectacle.)Bad Form, FoodMaxx. Bad form.
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November 2023 by Tara XO
The Indian lady at the register should not take out her frustrations on people. She has a very rude tone and calls people passive aggressively “jackasses” right in front of all the customers. Very low behavior, very sad person. Do not recommend them for their customer service.
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October 2023 by nasir Tanin
So bad customer servicesThe cashiers are behaving so bad if you ask something they are not talking they are arguing. and always a big line
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October 2023 by not roman numeral vix
Its not the worst but it isn't necessarily the best either... The bakery section is pretty good but a little pricey
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October 2023 by Pedro betancourt
I have never seen so many unhappy workers in one place
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October 2023 by Betty R.
Last month I saw a woman cashier at Foodmaxx in Union City, CA, bullying a customer, calling him by names. The scene was more like a racial hatred. The cashier looked Indian with a red dot on the mid forehead and talked rather rude to him, loudly calling him "Asshole". I was thrilled by the wild behavior of the cashier. This thing can only happen at Foodmaxx!!!I have never seen a cashier so rude. Something must be very wrong with Foodmaxx's employee management. Even if they were arguing over some issue, a cashier must NEVER swear at the customer. CUSTOMERS ARE ALWAYS RIGHT!!!Folks, if you shop at Foodmaxx in Union City, CA, you had better check out at other register, and avoid that rude cashier, so you don't become the next "Asshole". Better still, just do your shopping somewhere else. Foodmaxx is not a friendly place to shop.Foodmaxx will lose lots of business by letting this rude cashier to exist there and continue to offend customers.
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September 2023 by Luyen Chau
I am a long-time customer of this store, I used to give this store 5 stars but what happened to me, the way the cashier treated me made me change my mind .I had a bad experience with the cashier here, this is the second time with the same person, the old lady, the first time I won't mention it here. She is extremely rude. I often buy lottery using the machine when I go shopping. The incident happened, I asked her to return the money and told her what happened several times, because my English is not good. She gave me an attitude and told me “no need to tell me 4 times” in a very rude way. After she checked the machine and told me to get my money back from the other cashier. While I was waiting for another cashier, I looked at her fixing the machine, she turned around and said something extremely rude in a loud and angry voice: “DON'T LOOK AT MY FACE, GO TO THE CASHIER AND SAY TALK TO HER. .” How could someone like that do a job that involves communicating with customers, not only tarnishing the store's image but also ruining other people's feelings. Whoever the manager is should consider with this person.
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September 2023 by Lisa B
Reasonable price but long lines all the time.
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August 2023 by Juan M Montano
I like food Max's price's and produce but the way I was treated like I was a burden or something.also I was taken out of my line so I can suffer more unkindness saying she had no change in her drawer( that was empty) for My 20 for a big waste of time .wish I had a picture of her face ? for heads up.
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June 2023 by Karen O.
This place may offer lower prices, but standing in a line 10 people deep with one cashier is ridiculous and not worth it. A few workers saw the line and were rude to anyone asking if they were opening another register. The manager was sitting down on the phone never once making eye contact with any customers. I remember the days when the manager would hop on a register to help out. Never going to this place again.
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June 2023 by Darnell Benson
Good prices and it wasn't crowded for once!
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June 2023 by jim nickelson
Responsibly price groceries, good selections,and produce