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October 2023 by Bob Kjelmyr
I was looking for an inner fender liner for the driver's side. When I placed the order, the car had both inner fender liners. I arrived to pick up the part and on the walk back to my car I saw the part was for the passenger side but labeled left side. I thought that they had just pulled the incorrect side, but when asking for it to be corrected by selling me the driver's side, the driver's side was not available and had not been sold. They never were able to locate the driver's side liner.
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July 2023 by John E.
I bought a used engine from online. The engine was crap. My mechanic said he wouldn't put it in his vehicle. I called and they said they would send an email, and I was to send photos of the engine and they would decide what they would do. I got an email telling me to call the number they had sent. I did so and it was a company called Sara Ford. They new nothing about me or any photos, and they didn't even sale motors.I emailed lkq and told them what happened and I needed a decision. Week later nothing.
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May 2023 by Rodger S.
Bought and installed a used rear differential in my Mazda...started making noise in less than 1000 miles....they didn't stand behind their 90 day warranty...claimed the job wasn't done properly...it was a mechanical failure from water contamination in the oil...thing must have sat out in the rain???
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April 2023 by Justin Dorham
Got a remanufactured long block. Lasted under 14,000 miles. Buyer beware.
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January 2023 by Model Garage Berkeley
Purchased and engine and was charged a core charge. After three months and numerous phones calls, core charge has not been returned. Should not be this difficult. Will think twice or more before making future purchases from LKQ.
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October 2022 by Michael Costa
This locations been kind of a mess but Sonia's been helping me find everything I need that doesn't make the truck, thanks for being so thorough and pleasant to deal with. Even the new guy Gerald helped us out in the clutch, thanks guys!
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October 2021 by Foodie F.
We were driving on the 680 when one of your trucks very very closely cut in front of us and then after got right off the off ramp. If my friend did not see the truck and put on his brakes ,I hate to think what might've happened. The truck driver should've anticipated that he needed to change lanes sooner to get off the freeway. I hope you do some driving lessons to remedy this.
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October 2021 by L C.
Will not recommend to even my enemy. Terrible service had to wait a long time. They had to search for the part. You would think their part system would have been better organized.
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August 2021 by Pancho Sanchez
Muy mal servicio me hisieron ir tres veces a recoger una parte y al ultimo no era la correcta y aparte de eso para devolverte tu dinero tardar mucho con tantos pretextos en pocas palabras tienen gente irresponsable y quieren que uno les aplaudan por mi parte no buelvo a comprar nada con ellos a si sean los únicos que la tengan
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August 2021 by Sezgin Ak
Horrible phone service.
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May 2021 by Quan Payne
They are awesome.. Always have the right parts
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January 2021 by Reza Yasavolian
The whole entire company from sales to delivery to accounting to secretary to answer the phone .they do not deserve even the one star they are horrible on taking care of a customer look like they hate job promised a delivery time is poor ( I won’t recommend to count on them.) ( sales person lies and run you around )I lost several customer due to the fact after were negligent of taking care of a customer and they were negligent to promise on the delivery time. Jasper auto part they much bettering they on top of the there business. As business owner I won’t recommend them. ZERO STAR BAD SERVICE
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January 2021 by Llermin ignacio
(Translated by Google) Very good service(Original)Muy buen servisio
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December 2020 by Pallet Jack
Great service
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December 2020 by abiel hernandez
(Translated by Google) I ordered a belt and I'm never wasted(Original)Ordene un cinturon y nunca llego perdida de tiempo
