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“If you are in the market for a mattress or bed, please go to the Mancini's Sleepworld in Union City and look for Michael Gallota. He is not an ordinary mattress sales man. He is unique and trustworthy. He will not disappoint you or your wallet.
Michael will do all the leg works for you and always does an outstanding job! And he DID NOT disappoint our family at all. I was so grateful and overwhelmed with his kindness, integrity, and understanding of people's needs.
This review is overdue by a little over a month, but we had an opportunity to test out Michael's mattress during this time. It is perfect and a great quality.
Thank you Michael for your expertise and for being an excellent listener. We appreciate you 🙏.”
“Great experience with no pressure to buy. Very knowledgeable on all the specifics with valid recommendations and also worked within our pre planned budget. Thank you!”
“Our salesman, Richard , was so helpful & knowledgeable about everything. The new mattress is for my husband who has a lot of health & disability problems and he made everything very easy & lear for us so we were in and out of there in no time!”
“Had the best experience for memorial weekend at this location. Tyler was extremely knowledgeable, professional, and appreciated how patient he was with us as well! We ended up leaving with the best deal for our mattress, base, and some extra accessories. Couldn’t have been easier! Make sure to ask for Tyler!”
“A pleasant surprise! Couldn't have had a better experience anywhere else. Buying a bed is not an easy endeavor but Devi (customer rep) made it so. Exceptional customer service from start to finish. I couldn't be more satisfied with the purchase and process in buying a new bed for my son. Thank You to Mancini's and Devi.”
“We had a great experience shopping for our new mattress. Carlos was incredibly friendly, knowledgeable, and patient throughout the whole process. He took the time to understand what we were looking for and helped us find the right mattress without any pressure. Overall, the customer service was outstanding, and the entire buying experience was smooth and enjoyable. We highly recommend asking for Carlos if you’re looking for a new mattress!”
“Our experience with Mattress Firm Pacific Commons store, Fremont, CA was great. Our sales person, Doaa, was friendly, knowledgeable & caring. She explained all options to us and was patient while we made our selection. Additionally, Wilbur and his helper delivered our new mattress the next day. They were both experienced, polite and careful in every aspect of their delivery and set up job. We are completely satisfied with our purchase from Mattress Firm, Fremont store.”
“What a wonderful place to buy a bed. We have been here twice now and both times we have received amazing customer service. Vincent was very patient and listened to our needs and made great suggestions as far as what beds would work best for our situation. You can bet that we will be back again to buy our next bed purchase. You have a customer for life.”
“Kenny Olson was awesome! He provided EXCELLENT Customer service and was very knowledgeable of the different products Mancini offered. Ask for Kenny when you go to the Fremont store.”
“Michael and Chris could not have been more helpful or knowledgeable when helping me pick out two mattresses. The price was super competitive and I will definitely use Mattress Firm again in the future.”
“Great experience here; the owner was patient with us and answered all questions we had about the mattresses. We took out time to try out and ended up buying a tempur pedic and great price.”
“The staff was very helpful. I bought a new Human Touch Zero Gravity, which I’m enjoying. If you have back issues I recommend this chair, it’s worth all the money.”
“Excellent experience in the showroom with no-pressure tactics, very helpful answering our questions, good service and delivery experience. We are very satisfied with everything about our purchase. We visited some other showrooms in the area and New American Furnishings stands out.”
“I needed a cushion for my new recumbent bike seat. Bob's had exactly the kind of foam I needed and the immediately cut it to the exact pattern I provided. I could never have done the cut as cleanly or quickly. Special thank you to Juan for great customer service!”
“Thank you Kenny for the OUTSTANDING customer service. Kenny was so kind and knowledgeable. He went out of his way to make sure that I get the best product and made sure delivery would happen in a timely way. It was an amazing experience. Thank you Kenny. I am so loyal to Sleep Number, I purchased my first one in 2018 and have purchased one for each room. It has been a game changer for chronic back pain and my family loves Sleep Number beds as well. Thank you again Kenny and Sleep Number.”
“Super good mattress 👍👍 Will definitely recommend friends n family especially those who like to sleep on firm beds. Jane is very good in explaining the products she is selling too. We are very satisfied with our brand new bed 2026 😊”
“I stopped by this furniture store, an associate named Anwar immediately assisted. He gave several different options and helped me select a rug for my new living room set. 10/10”
“We purchased a new mattress and box spring here and are very pleased with our purchase and shopping experience. Keith was very patient, knowledgeable & helpful and went out of his way to accommodate us with no sales pressure or upselling.
In the end, we were able to upgrade to a nicer & higher quality mattress at a much lower price than the major mattress retailers. The entire experience was a pleasure and we are very happy with our new mattress. We will certainly be back the next time we need a new mattress.
Highly recommended...”
“Great customer service and I had great experience today. Deen and the manager Harry did their best to help me with the furniture great place.
Thank you ya’ll.”
“I had an excellent experience shopping at this furniture store. From the moment I walked in, I was greeted warmly and given plenty of time to browse without feeling pressured.
Maggie was incredibly helpful throughout the entire process. She was knowledgeable about the products, listened carefully to what I was looking for, and helped me find pieces that matched both my style and budget. Her patience and professionalism made the experience enjoyable and stress-free.
The selection of furniture was impressive, with a variety of high-quality options to choose from. The ordering process was smooth, and the delivery was completed as promised.
I highly recommend this store, especially if you have the opportunity to work with Maggie. Her outstanding customer service truly made a difference, and I will definitely return for future furniture purchases.”
“While I did go in having fully researched what I wanted online, there is nothing to replace actually lying on the beds and talking about the features to be certain your research was complete. Met a wonderful sales associate who made every effort to hover just outside of visual range so as to make us (wife and I) comfortable and to allow us to talk about our thoughts. We also weren't pressured to make a decision before leaving. We placed an order on the following day.”
“Just recently revisited living spaces to just check out what they had and surprisingly enough I was really , really caught off guard by their low prices!!! Lots of great selection and deals at the fremont store!!!”
“The sales manager was very kind, lively, and welcoming, best of all when it came to the products, he broke it down for me in an enjoyable and fast manner. Will be returning for the retail appreciation sale which he mentioned to me!”
“Great store and very friendly staff. They have a lot of good inventory and perfect spot for us to shop. I wish there was one in the tri-valley area of Dublin-Pleasanton. Luke all other living spaces, they too have a sleep center with great choices of mattresses. Their dining tables were worth looking at as they have a very large selection. It's surprising that they have such a huge store in the days of online shopping.”
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“Tiffany was very helpful in assisting us choose a good mattress. Would high recommend her to anyone seeking a new mattress. She is not only knowledgeable but also polite and accommodating.”