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October 2023 by Maricella Mathewson
I came here for wedding nails and I couldn't be happier. The nails turned out great and they were super accommodating. Jasmine was my nail artist and she was sooooo amazingly talented. Highly highly recommend.
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September 2023 by Josephine P
Really nice people, clean and detailed, the best dip powder nails I've had done in a while. Refreshments offered were lovely. Very chill vibe, I'll definitely be back.
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August 2023 by Sifti Singh
Well this was my 8th visit yesterday i.e. august 18th morning 9:45am I wanted to get FULL SET. I love the staff, manager is really nice. But I don’t know her name who did my nails I guess her nail was Li something she did terrible job and super painful she cut my fingers, did manicure but I asked for FULL SET, cut my cuticles and I was bleeding, didn’t chopped my nails short as I was asking her to cut it down and didn’t offered me water when I was choking. Like seriously? Very poor service!! I’m not able to do my chores and tomorrow I’m going on vacation with my family it’s hard for me to do my regular work. I usually pay $65 for full set but she did manicure without asking me and I had it pay $25 JUST BECAUSE OF HER.
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August 2023 by Denise Belle
I loveee Nail Spa Boutique! I've been looking for a salon that does good nail art and I found the place! Jasmine is consistent and I'm always IN LOVE with my set. She's super fast too! Great service, better skills. Nail Spa Boutique is the place to go if you want non-stop compliments on your nails!
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July 2023 by Lonnie Mcgee
I was charged 190.00 just for a fill a nd peti fake nails are not the same color as I asked kelpt asking how much for my nails because I pointed to the 45.00 dollars on the brochure that she showed me she stared telling me I can do this and that to your nails asked her how much would that be her reply was I will tell you later so I think almost 200.00 dollars just for my feet and a fill was ridiculous I fill I was over charged did call the manager to explain the she said I can come back again and they can redo my nails but I'm not even satisfied with that I just feel that I got played and I'm looking to take more action very bad ?
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June 2023 by nia w
This salon is great, friendly staff and a personable experience where you’ll actually feel welcomed. I had been going to Fairy Nails in Hayward for a few months but they treated me like i had bad intentions, did sloppy job on my nails like leaving glue and not touching anything up unless you asked for it and the price always changing because of some fee that’s not in their menu. very disappointing there so i’m very happy i found this new salon that celebrates me, not tolerates me.Service: Nail cut & filing
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June 2023 by Roli Agarwal
Very clean nail salon. Had an appointment for Mani and Padi, got nails done - lots of colors to choose from. Helen and Trish were nice and did a great job. They also offered refreshments! Will definitely visit again.
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May 2023 by Gayle H
Went there to get my nails and feet done for my birthday it's a cute place I just didn't like the shape of my nails and she left one very thick I did powder dip.
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May 2023 by Rich and Bon Lai
I’ve lived in the East Bay for 6 years now and I’ve gone to a lot of nail shops but this one is the the best nail spa I’ve been to in the East Bay! I see Jennifer for my manicures and Emily for pedicures. They do such an amazing job and the spa is comfortable! I can show Jennifer a picture of what I would like and she is accomplishes the look for me! Emily is through and gets my feet looking fresh for any occasion. I’ve become a loyal customer! Make an appointment at this place, you won’t regret it!
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December 2022 by Kristine A.
I've always come here for a while now and I've never had a bad experience with any of the nail technicians there. There is one I request -- Jennifer! Jennifer is one of the sweetest, straight forward person I have come across. She doesn't shove unnecessary prices or other things to add on to your experience there. She is my favorite nail tech.
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December 2022 by Angela M.
Waste of time. My mom scheduled an appointment 2 days in advance. Someone even called 3 times to verify the appointment. I was suppose to meet my mom there. Anyhow I called the verify the time of the appointment. I asked if they were busy the lady said no. Not busy. Mind you this is at 6:20am. I told they lady over the phone that my mom was not going to be able to make it. She asked if I would like to reschedule. I told her no. I am keeping my appointment and will be there at 6:40am. Arrive at 6:40 all the doors are locked with signs posted that they open at 5:00am. Finally I see someone walking around and I knock on the door and she opens it. She says "sit" and points to a chair. I have a seat. Wondering when someone is going to circle back to call me for my appointment. I keep looking at the time. Around 6:50 I decide to look at colors. Decide on a color and I'm still in the chair. Interesting how no one came to check on me or offer any services. I decided to stand up and say "ok, I am leaving". As if I am at someone's home and there is no one around to say bye to. The lady that opened the door, had posted herself behind the cash register the whole time, came to me and tried to rub my arm and say sorry. I told her "this is terrible service. I am here for an appointment I never imagined myself sitting and waiting this long. This is very unprofessional. What is the point of an appointment if the techs are unable to keep them." She responded "I'm sorry I don't know how to do dip manicure". I told her "I would have settle for gel manicure if that was the case. The terrible part is no one notified me that I was waiting for someone to do dip. " She said ok if you want gel I can do it now. I told her no. It's been 21 minutes and I have to go. I still have to commute to work. I was expecting to be close to done by this time. Extremely disappointed. Did I tell you this is the second time this happened. Morning appointments are not great at this place. Who knows how the evenings go. A lady walks in and she tells her to sit. Then continues the conversation with me. I look to the lady and let her know how long I was waiting bc I over heard her say she was there for dip manicure as well. This places needs to get it together. They wasted my time twice who knows how many people they treat like this. At least a dog gets a bone when it's told to sit. I just sat and was left to wonder what's going on. I keep giving this place a chance bc of their reviews. But I guess I'll never know how great their nail techs are since they never seem to be able to accommodate me. Negative 10 stars. Thumbs down. Advice to owner. Train your staff to say "please, have a seat, someone will be right with you" not "sit"
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December 2022 by Komal R.
I really enjoyed the experience here with my two sisters. We were accommodated right away and shared pleasant conversations with the staff, especially Zhun. 10/10 recommend.
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December 2022 by Chetna S.
If I could give 0 stars, I would. Extremely expensive for terrible service. I got acrylic nails removed and 1/2 of them were already removed, they charged $20 for that. I only came here because I was near by but never again. The owner had an attitude when I said it just got it removed. Terrible service.
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November 2022 by Deepthi S.
I've been here a couple times now. But my recent visit was excellent. I requested for the trendy new "glazed donut" nails and Jennifer knew exactly what to do. She's a perfectionist at what she does. Thanks so much!
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November 2022 by Kat J.
11/18/22 My regular nail lady was unavailable so I ended up here. They are quite popular! They have 6 pedicures chairs and that remained occupied the entire time I was there. They have a lot of nail techs. It was a revolving door of customers. I got a deluxe pedi ($45) and a basic manicure ($25). Plus, they charged an additional $10 to buff my nails in lieu of polish, so my total was $82.50. Not sure what the additional $10 was for. It was A LOT more expensive than my usual place. The ladies were nice, but I couldn't help but feel like they were pushing extra services, all which cost an additional $10 each. The pedicure girl also did not clean up my ingrowns nails like my usual lady does. Their hours are awesome, as they open as early as 6:30 am but for the price, I will most likely stick to my usual place.
