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March 2024 by Mary C.
They just tried to scam me. They said there is tire damage. Yesterday another shop said no tire damage. Go somewhere else
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March 2024 by Lissa S.
Amazing service! Thank you soo much Jesus! I recently visited this shoppe to purchase some lights for my license plate and boy oh boy was the timely service impeccable! Jesus also allowed myself a timely tutorial on how to apply the lighting onto the vehicle. Absolutely amazing! Tysm! The dedication and time is appreciated! ^-^
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February 2024 by Jonnie Loukili
They were friendly, and assisted us efficiently and with a great attitude ?
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February 2024 by S T
very nice place, friendly staff , kareena is very helpful, making sure everything was allright, i am so happy with her help, plus she help me change my wiper blade as courtesy , i m so grateful , love this place ,, cheers
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January 2024 by Jim Gagnon
Great service
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January 2024 by Vic Vic
I had a manufacturing defect on my tire and the manager there. David took care of me and provide me excellent service. Ayla highly recommend this place.
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January 2024 by William Young
Rude management
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January 2024 by Fredirick techno Enerio
Doesn’t know how to fix the brake pad and router still make it noise the router and brake pad
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January 2024 by Sammy
Lack of techs who can tackle some specific issues.
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January 2024 by Jaime Galvez
David was very helpful! I thought my brakes has some issues, but he said everything is GOOD.THANK YOU VERY MUCH, DAVID!NO CHARGE. WOW !
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January 2024 by TJ Gowin
My daughter urgently needed a new set of tires on a Sunday. Pep Boys was the only tire shop open on Sunday, so we went there, despite not having any previous experience with this business. We were assisted by David, whom I believe is the manager at the Union City location. He provided Excellent service, and did not try to upsale unnecessary products or services, as is common at tire shops. The speed of service was great as well. Bottom line: I am now a Pep Boys fan, and definitely recommend this business.
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January 2024 by Mandy D.
Had a great experience at this location. I went there. Karina helps me out of her way. I came in to purchase Flat Tire Sealant. I didn't know how it works. She went to Autoshop and asked the guys how it would work. Help me with everything. She has excellent customer service skills. I am very happy with the service. Will always come back to the store.
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December 2023 by trevor lahey
Great work.
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December 2023 by Nazir A.
Ordered food to pick up at the Hayward location.when we opened food box noticed the Baryani rice were badly spoiled smelled like rotten. Spoiled our dinner with guests very disappointed as it was late 11pm.called next day..they immediately denied as usual.i still have food in the box..might call Alameda county health food department to look at..manager called 6 hours later still denied..I like to tell people do not trust this restaurant and always open box smell and verify the quality of food.they making tons of money and trying to sell u rotten food..you health and safety is the most important than their greed..Good luck and God Bless America..
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December 2023 by Matthew C.
How do you rate service that doesn't happen? Can I give less than a star? The first issue I had was when they rescheduled my appointment without informing me, the customer. Customer service apologized and rescheduled my appointment. Then, I show up for the rescheduled appointment, only for them to tell me that they can't perform the scheduled work because "they are just too backed up with appointments." One thinks of the Seinfeld scene about "holding reservations." Anyway, this place is terrible. There are other options nearby, stick with those. They will at least keep your appointments.
