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February 2024 by Chrissy Franklin
O stars if I could. They closed a hour in a half earlier then what's posted on their website?? Change your hours then, company's stealing time and money
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December 2023 by Arushi Shah
They close early nowadays at 9 pm.
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November 2023 by Sherry
The pharmacy window, counter area is always filthy as well as the ATM machine. Looks like someone sneezed and spit all over. Very disgusting. Please clean and distinfec the area regularly. I'm sure a lot of sick people pass through. It's scary to come here and pay at the counter. Service has been good. Cleaness not so much.
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November 2023 by Angela Ramos
ive been coming here for almost 10 years and its normally great but recently this new hire at the pharmacy has been very unhelpful and frustrating. she has this gray long hair and just today she flat out told me and my mother that they didnt have her antibiotics, didnt even bother to check stock. and after we had left and called our doctor just to confirm, and they had already sent the medicine request! and even a couple months before, the same lady had been unhelpful with my pickups, and i understand pharmacies can take a bit but 3 hours is too much for just two prescriptions. and while waiting those 3 hours i had more than enough time to do a full shopping trip at the nearby safeway and STILL had to wait. i understand that you may be understaffed but that is just ridiculous.
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November 2023 by Cara P.
We don't have Rite Aids near us and we happened to need two things so I can't say much for their stock, but I imagine they have what you need because the store is large and spacious. What is most important and exciting is that they have a Thrifty ice cream counter!!! I mean that alone warrants five stars, don't ya think?
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October 2023 by Brandon L.
I went here yesterday with my mom to pick up a prescription and I asked if they had a restroom and they said no they don't have one and then I asked someone else and was told no that they didn't have one I get that they don't want the homeless people to use it but I'm a paying customer
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July 2023 by Sreek D
Pharmacy staff are real unprofessional and rude. Better replace the staff in pharmacy. They don't know how to talk to people. Disgusting experience !
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July 2023 by Ahmed Ramy
Rude and really disrespectful cashier. Dark woman with short hair and a bandana around her head. I asked for a bathroom for my 5 year old. She told me there was no bathroom even though the pharmacist just told me there was a bathroom and to ask the cashier for the key. Then while we were in line that same cashier called for someone to open the bathroom for another customer. When I asked her why she told me there was no bathroom she just shook her head. HORRIBLE person
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May 2023 by Angela Cattoor
They have rude customer service ...when I asked about their handicap parking and other safety, and security measures they hung up on me
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April 2023 by Lola C.
Placed an online order and I never got an alert to pick it up. Won't be using their services again and won't be shopping here.
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March 2023 by tamjaso
This Rite Aid does not take or print passport photos. They also don’t answer calls therefore don’t waste your time there.
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March 2023 by Amelia Urtiaga
I love this store. I love Rite Aid. I worked in retail and it’s a tough job. I have compassion for the employees. They are short staffed many times. People need to be kind and respectful. The store employees are just doing their job as best they can. I hope the company can survive with all the looting that occurs so often nowadays.
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November 2022 by Mimi Jet
Tried to call and inquire about my medicine. The system kicked me out 7 times before I quit. Do I have to drive 15 min just to ask a question?
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August 2022 by susana cardenas
bad attention my mom's doctor sent medicine for her pressure they said she didn't receive anything I go the next day and they tell me they were still working on the order I told them I'll wait there for more than 30 minutes and when I stand in line they just do the order . My mother slept without taking one day of her medicine because of her pressure. Bad service from this pharmacy.
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August 2022 by Grumk Maude
Pharmacy staff are okay but floor staff seems to have issues. Never seen the floor staff smile at all. Miss the mission blvd hayward location where the staff were cheery and friendly.