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February 2024 by Janet
Very caring people. The doctor is thorough and knowledgeable. They have a small waiting room but it adds a little charm to the atmosphere. I appreciate they have emergency hours.
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February 2024 by Ayesha Awan
Please value time of customers who have made appointments. My appointment was 3 pm , waited in line for 15 minutes, pet checked by vet at Staff at front desk accepting requests from walk in customers. Everyone's time is valuable. Last visit. Why accept customers when your staff has no time for them???
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January 2024 by jodie steinberg
A great vet for general care. Dr. Kang is the best!
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December 2023 by Michelle Cho
Long wait, unreasonable fees. Please avoid
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October 2023 by S Z
I took my cat here for a routine check, and this is the worst vet clinic we’ve been to.Our appointment is 2 pm, the first one after their lunch. My husband and I arrived on time, and the front desk ask us to wait outside even there’s no one inside.For the physical exam the vet tech bought my cat to the back instead of putting him in the room (during that time, both of the exam room are clean and empty). I asked the front desk why can’t I see my cat during the exam (my cat is super afraid of new ppl), she said it’s how they do it here.The vet tech is also very unprofessional as well- I asked her how much my cat weight three times (my cat is a little overweight, and we were working on diet), she said just about 12lb. Which is not even accurate.The vet Dr Yoon is okay, but the entire visit is kinda chaotic and bizarre. Will not come back.
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September 2023 by ice Cream dipper
My Lil Boy Huey loves Dr.Kang! He loves animals and you see it when he practices on your campaign! Being in the pet industry for over 10 years it’s hard to find a Pet Clinic that is honest and ethical! I’ve been to 2 other clinics and there really isn’t any comparison like Uni Pet Clinic! Their wonderful staff are always super friendly, helpful, caring and happy! They make Lil Huey feel warm and welcome! At the end of his visit he never wants to leave! Lol-Studies show that less then 30% of all pet owners do NOT take their loving pets to a vet. This I believe is due to cost of vet visits! Here at Uni Pet they assure you are getting the best services at an affordable price!Pets are part of your family so please come down to Uni Pet Clinic, your fury campaign will be forever grateful!Being part of the Uni Pet Clinic family is a blessing. On behalf of Lil Huey and myself thank you Dr. Kang and the wonderful staff that make Lil Huey stay healthy & well!? ???
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September 2023 by Kenny Nguyen
The patient experience will vary based on the front desk and technician you work with.Sometimes it great and feels like they want you informed on your pets health.Sometimes it is the opposite and it's like driving your car to an oil change shop and your pet is treated like a car that is getting a menu of stuff taken care of.It's not the worst place, and is an adequate clinic, but it's an inconsistent enough patient experience where we will go look for another clinic.
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September 2023 by JULIA GUAN
It’s reliable and friendly pet clinic in town. Thanks Dr.Kang
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June 2023 by Sihui Xu
Worst experience ever.unnecessary tests, wrong test report (from another pet), unbelievable expenses, long waiting, failed to get the correct test report for several times, wrong weight on the test report, doctor on vacation so everything was postponed -> didn’t find any reason for my pet’s sicknessWould give negative rating if Google review allows me to.
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June 2023 by Xin Ha
Please avoid Dr. Park at UNI PET CLINIC UNION CITY!!! Dr. Park is an irresponsible veterinarian who lacks medical ethics. My cat had blood in the urine, frequent urination, and only passed a few drops each time, which are symptoms of feline idiopathic cystitis (FIC). Dr. Park diagnosed it as urinary blockage and said the bladder was severely swollen, requiring immediate catheterization and told us that our cat needed to be transferred to a 24-hour emergency hospital because Uni Pet Clinic did not provide overnight services. We asked if it was that serious and if there were any conservative treatment options available, she said no. Then, we stated that we need to get a second opinion from another veterinarian since catheterization is kind of invasive treatment. However, Dr. Park insisted that our cat's condition was extremely dangerous and did not allow us to leave. Later, we insisted on leaving and took our cat to VCA for consultation. After the examination, the veterinarian there said they didn't think it was that severe and asked us to go home and observe. The next morning, we took our cat to MedVet Mountain View Emergency Hospital for further examination, and the doctor there confirmed that it was FIC. When the bladder was squeezed, urine should spray out, and the urine analysis also showed no crystals, stones, or bacterial infection. The doctor prescribed some pain medication and allowed us to go home. After two days of care at home, our cat gradually recovered. Due to Dr. Park's misdiagnosis, whether intentional or not, we wasted two days and visited three different veterinary hospitals, spending $1,000 on examination fees. It is rare to come across such a pushy veterinarian, so everyone should avoid her.
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May 2023 by Parth Vatsal
Went there 2 times and had a really bad experience both times with my kitten My kitten was 7 months and 1.5 years old when I took her to them. Here is why I think this clinic does not do a great job:-1) When you arrive, they make you stand outside the clinic and take the pets in and have an operations set up where they keep moving the pet bags/cages forward. My kitten was scared and ill and I asked to be with her till her chance came but they refused. Poor kitty had to wait for 1hr+ to even get examined.2) I had ordered 2 fecal tests for my kitten . They just sent a 4 word summary saying that the results were negative. When I am paying $300+ for tests, I would have preferred for a more comprehensive result of what all was exactly looked at. No one bothered to call me (as they had promised when I was at the clinic) and explain to me as well - Just got an email!!3) The pricing is not great as well. They have increased the vet visit costs over time as well.4) When I was taking medicines from them for my kitten, initially they handed me another dog's medicines. I was shocked when I saw that (PS: I have lost a pet to wrong medication in the past).5) They told me that they will give me 10 ml of a medicine and gave me 1-2ml only in a transparent bottle. I realized that after going back home and came back the following day to get the full 10ml. They were kind enough to not charge me again for the medicines but this time they gave me in a covered bottle and told me that the drug was light sensitive and would reacts to light. I can only wonder why would they give it to me in a transparent bottle on the first day then.Overall, I gave this clinic 2 chances and have been disappointed both times.
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May 2023 by William Ngo
Staff are really awesome and friendly. Dr Kang cares about my dog so I am confident he'll care about your pet as well. Wait times have improved. Did I mention the people who work here are super cool? Thank you!
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April 2023 by Patrick Ngan
They seem like they couldn't careless about your time. Every "appointment" is met with a half hour to an hour plus wait to actually be seen after checking in. Thought it might have been an exception the first few times but it happened again today. This is just how this place operates. Had a 3pm appointment, the lady at the front said there was just 1 patient ahead of us and shouldn't be long. 30 minutes go by and nothing...decided to leave and let them test other people's patients. Going to give up on this place. Rather drive further to another vet rather than having our time wasted by this place with their lack of care
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April 2023 by Kevin Carpenter
This used to be a good vet . But recently they just come up with surprise tests and fees. I wanted flea medication for my dog that had been there just a month prior and nope they cannot give me any without first paying their over hundred dollar fee for test and visit plus the medication. Nah , stop gatekeeping the medicine that protects our dog for a cash grab . I have spent plenty of money here and not once was it ever relayed to me that I would need a test to continue the flea medicine. Plus the long wait times are ridiculous.
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February 2023 by Sam S.
Arrived on time waited in the street in the rain for half an hour called she said yeah you are next, then 15 mins later called again and was put in a room a trainee came in told him my dog is not going to be friendly to guys so the lady came in with laptop asked same set of questions again told her it has been an hour she said will bring the doctor to say hi, I said it is taking so long she slammed the door and left hour and 15 mins still in the room and got nothing they Very disrespectful. Will change them for sure
