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December 2023 by Elliot L.
workers are clueless and incompetent. I went in asking where I can get a certain product after looking around for it and not being able to find it. half of the workers pointed in a random direction not being specific at all and when i asked them if they can be specific they said "I don't know" and than other half just asked their co-workers and ended up saying "i don't know" also
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December 2023 by Lisa B.
We walked in, ready to shop,with my Christmas list, grabbed 2 shopping carts and saw ALL of the Self Check-Out lines with more than 20 people waiting in line. I said 'NO!' I am NOT waiting in line to SELF CHECKOUT! I am A SENIOR and can not support this craziness! Small businesses will benefit!
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December 2023 by Kevin A.
Worst customer service experience ever. Bought a $120 Apple Gift card and when I tried to redeem it in the iTunes Store it told me that the card had already been redeemed. When I called Apple they told me the card had previously been redeemed for $10 two months ago. When I went back to Walmart to explain the situation I was told by a manager named Lupreet that there are no returns on gift cards and there wqs nothing she could do to help me. She stated that Walmart was aware of the problem and there are more people who are experiencing the same problem as me. So Walmart is apparently okay with selling people old gift cards that have already been redeemed but won't take accountability for it and refund customer's hard earned money or replace the defective product. I called the corporate office and filed a complaint an against the store. Made multiple attempts to reach the store manager Vanessa Laugo via phone but the operator at this store never answers the phone. Avoid this Walmart at all costs. They don't care about their customers. I have been shopping here for years and this is how they treat loyal customers. I'm done and I will make sure to spread the word about how bad this place is.
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November 2023 by Letty U.
Myyyy go to store , love everything they have, also the price. But very poor customer service. I dislike how everything is locked up and you can NEVER find anyone to get you something out of it. Like I get your trying to protect your merchandise but you're also loosing money. Because I could have bought things many of times but couldn't find any one to help me open the glass. So I always walk away and go to another store.
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October 2023 by Randy B.
Only if I must. I prefer Target, or even Kmart (if I have a choice). Why? Very busy store mixed with lower quality items doesn't make for a good shopping experience.On the other hand, for some items, much lower prices. If that's your driver, this is the place for you. If your desire is a nice experience, the merchandising (and quality for store brands), just is not there.Location specific: Union City, CA===========================* Sufficient private parking lot.* Like it because they carry the hard-to-find best jar salsa in the world, Mateo's
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April 2023 by Felipe M.
Walmart on Dyer Street decided to lock clothing detergent. Which is perfectly fine. However five associates later 15 minutes into waiting and no one had keys. I went to speak to a supervisor at the front and she said somebody has to be there. I told her I would not be asking her if there was someone there with five other people waiting with me. She said maybe if you try the dressing rooms I think they might have keys there. I thanked her for her help gave her the cart full of goods told her she might want to help the other people still waiting and I walked away. Everything is locked here the problem is not the locks the problem is there is no help.
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December 2022 by Thomas W.
Got an appointment and it said arrive 15min late will cancel the service, so arrived there on time but they gave reason for not find the tire until one and half hour gone one employee arrived and find for them in the tires store room.i would not recommend service over there at union city Walmart auto care department. All tires employees should follow the rule, let the tire label easy to fine at the front not hide it front the front.
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December 2022 by Krystal K.
Its walmart.. calmest time to go is early rising 6-7:30 am. Not as horrible as other walmarts but still mediocre at best
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December 2022 by Ben D.
Just close the store if everything is set behind locked glass and then you have no employees to open it. Complete bunch of lazy idiots working here. Save your time and money go to target or order online, please close this store
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December 2022 by Wendy K.
The Self Check lanes are really appreciated. They have several on each end. If you're in need of a giftcard, they have a ton from which to choose. There's not much in the way of Customer Service on the floor, but I appreciate lower prices, so I'm ok with a limited Customer Service presence. Check out the Garden Center for your Christmas/Holiday decoration needs. Here's What I Think...If you're in need of last minute groceries, Baby Shower gifts, Seasonal items or toiletries, stop by your local Walmart.
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November 2022 by Ireene M.
Customer service department sucks.I'm not being racist but this place is full of shit.there is a huge line n ladies being busy chit chatting in Tagalog. It's a fish market looks like. They are paid for this. Management needs to fix this shiit
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November 2022 by C C.
BLACK FRIDAY WEEKEND Saturday November 26th 2022 at 4:00 pm Walmart decides to close all their registers and use self checkout only on one side of the store Customers are upset and requesting management to open up registers. They won't do it JUST ANOTJER DAY AT Wal-Mart AKA $HIT MART
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November 2022 by Mez P.
When to look for a simple vest for the cold. Their selection of clothing or women is horrible designs patterns. Ok. Looking for a matching top and bottom pajama and they don't even have that that is so basic this time of year when it gets cold. I also don't understand why they have such a huge selection for ugly Christmas sweaters right next to the swimming suits. They're Have horrible taste in women's clothing. I would say the style is basic thrift store
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November 2022 by Tom T.
IF there was a option negative I would give it negative 10 bad staff I bought visa gift card it did t work when I try to use it call store no one answer I still want my refund 40 dollers I went the lady waste my time for a hour horrible rude staff um I told them card they did t active it show them proof that's not active they jus did t care rlly did t want to help me I still want that 40 back or a new visa card but till then they need to fired those staff add newbetter staff
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November 2022 by Nicholas R.
Do not go to this place. I was robbed in the mc Donald's. I was trying to pay part cash and the rest in card. She charged me full on my card still and put an item on I didn't order. I kept trying to tell her she was taking my money, and then I get harassed by security when I was clearly in the wrong. He wouldn't even let me explain. I also did not get a single dime back and the manager of the mc Donald's was a total b***** trying to act like it wasn't her fault. Just go to the target down the street and you won't have to deal with this b********