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November 2023 by Deep Kakkar
Always busy so keep time in buffer
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November 2023 by S K
Worst Wellsfargo branch. They would rather warm their seats than provide service to the customers.
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October 2023 by Jaqueline Alarcon Carbajal
Employee named Justine, genuinely very sweet and helpful during the process of opening an account with them :))
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July 2023 by Ata U
staff don't care at all
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May 2023 by jaime chavez
I don’t understand how they only have two bank tellers on a Friday afternoon. Line all the way to the door. Every time I come it’s the same thing.
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April 2023 by Ted C.
Great job, keep doing what you're doing. Everybody was super helpful I was in and out quickly.
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March 2023 by S Villa
VERY POOR customer service, and the RUDE management staff is abysmal and shouldn’t be in management especially at a bank. This particular branch is closed on Saturdays, has extremely long lines (8 to 10 customers deep) and wait times to schedule appointments with a banker. I’d rate this Wells Fargo, Union City, Alvarado Rd., as the worst bank in Union City CA.
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February 2023 by M G
VERY POOR customer service, and the RUDE management staff is abysmal and shouldn’t be in management especially at a bank. This particular branch is closed on Saturdays, has extremely long lines (8 to 10 customers deep) and wait times to schedule appointments with a banker. I’d rate this Wells Fargo, Union City, Alvarado Rd., as the worst bank in Union City CA.
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December 2022 by Neleh H.
2 stars because individual employees have been helpful, cordial and valiantly trying to do their jobs. Many are bilingual which is also s huge plus. BUT. What a hot mess. Waited 50 minutes in line today. Out of 10 potential teller windows only 2 humans were working! WFB makes hella money they need to pay tellers a decent working wage to stop the attrition ( old crew all gone) and also staff the shifts w at least 5 tellers. A bank employee tried to credit me a few back as an apology for WFB screwing up my overseas money wire- the bank took it back ! And today a woman was using atm inside & her $$$ got STUCK. I feel bad for the staff honestly it was ridiculous.
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November 2022 by Ken Anthony Banez
my dad, a senior citizen went to the bank. took the bus from our place. he wanted to change his address and needed help on setting up his wells fargo app. he was not accomodated and said he needed an appointment. i believe pandemic is over. can you please allow walk-in clients again.
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November 2022 by Bill Fong
Good service from the employees at this branch. Wells has served our family well for many years.
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October 2022 by Sabrina Omar
Prablheen helped me today and she did such an amazing job. She was professional and kind. Made my experience here wonderful. 10/10!
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August 2022 by Mr. X.
This place is a joke. Don't expect anyone to respond to the phone or by email with any useful information. Your best bet is to set an appointment and go in person, and even then you have a 50/50 shot of getting what you came to do accomplished. Your likely to be told to come back with other information, or be told you will be contacted shortly--which will never happen.
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June 2022 by Ravester Gill
Professional and energetic staff member's!!
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February 2022 by Xavier P.
The staff inside are helpful. The 1-star rating is for the fact I can't get ahold of anyone on the phone for multiple days straight. I have tried all hours of the day. Unacceptable.
