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January 2024 by Sarena S.
This Cinnabon location is my go to. If you're not into the whole chewy gooey (uncooked) center you'll love this place. Their Cinnabons are cooked through and through, no questions on if it's thoroughly baked. Service was great, always friendly with pleasant conversation. All though the line is sometimes long, they get you in and out.
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October 2023 by Bruce K.
I've seen these places in every mall but have never tried them. The other night, I was in the mood for a sweet and this location was open late so I ordered via DoorDash. I got the classic and the smaller version. Eight bucks for a cinnamon thing is kind of obscene as is six bucks for the smaller version. Anyway, they both arrived safe and sound about thirty minutes later. I don't know what I was expecting really, but I began with the large version, the classic. I never think anything can be TOO sweet but the frosting was really, really sweet. The whole thing seemed like maybe it had been sitting there like so much fish for a few hours because it just didn't seem fresh. I stopped eating it about two-thirds through, and I trashed the other one. I hate leaving this kind of review, but you have to call it as you see it and I've called it as I've seen it (or tasted it). Don't need to ever have one of these again, but it's good that I at least finally tried one.
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September 2023 by Samantha C.
My cinnamon roll was hard and stiff. It wasn't warm and it was crunchy in some places. Don't go to the Cinnabon at Universal!
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August 2023 by Tiana C.
I've walked past Cinnabon a few times while visiting CityWalk and it always smells amazinggg. I was craving something sweet and finally decided to try the Caramel PecanBon and let me tell you it was BOMB! It was freshly made and still warm and ooeygooey when I bit into it and has layers of caramel, caramel frosting, and chopped pecans sprinkled on top that add the perfect crunch combined with the soft doughy cinnamon roll. It wasn't busy and the service was quick as I received it within 5 minutes of waiting. A little pricey, but honestly worth it for the size and quality.
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February 2023 by Jack R.
Horrible service.My friends and I came here after a day at Universal Studios and it was rude service, dry Cinnabon, and sky high prices. $2 for a small thing of cream cheese, like really? My cinnabon is dry, and the least they could do is add more cream cheese frosting without having us pay for it.They barely, and I mean barely reheated this cinnabon.
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December 2022 by Francine L.
If you love the flavor of cinnamon you will enjoy Cinnabon. This is a place that I grew up loving and enjoying eating at. But for some reason when I had this Cinnabon it wasn't as how I used to have it before! I don't feel like it has enough cinnamon in it. They are generous with the frosting but still, it just isn't as good as it use to be. The bun itself was also very dry and a little bit on the harder side so not sure if it was because it was too late or what the reason was. Kind of sad that it turned out that way. I wish it had the same taste and flavor as I remembered it used to be.
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October 2022 by Magda N.
Terrible cinnabon. Staffs are lazy and slow. The cinnamon roll was tough and dry on the outside. You can probably enjoy more once you get to the center. The sugar and fat probably makes this product ok. Waste of 8 bucks. There were 3 staffs who were working and looks like mostly just standing arounds. No napkins on the counter and we had to ask for them. We were like 6ft apart but they refused to make eye contact. No seats either. You'll have to stand around eating.
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October 2022 by Paul D.
Dry and flavorless. At this store they pressure you into buying extra frosting to compensate for their dry product. This brand used to be so good, another company giving into greed. Well done Cinnabon.
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October 2022 by PicklemonsterG
We couldn’t agree on somewhere for a little brunch snack and rest but smelt this place so decided to get a pecanbon. OMG these things are to die for so tasty, warm and moist it was delicious! We also ordered coffees which were very reasonably priced and lovely. Kids had the little sausage bites which again were super tasty. We all loved it so much that we visited again a few days later and placed the exact same order lol! Will be on our list whenever we revisit.
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September 2022 by Sean Skipper
Best place to get breakfast before you spend the day at universal. Alot cheaper than the other options around. recommend their breakfast pigs in a blanket and a mocha coffee
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September 2022 by Angela Brown
salted caramel pecan buns
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August 2022 by Andy C
This became our treat as we left the park everyday, we started off with the minis but soon progressed to big swirl between us.
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July 2022 by Amanda P.
awful service. probably the worst cinnabon i've ever had. this place needs to be shut down.
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July 2022 by Ana Maria Oliveira
Tudo muito delicia. Só não tem nada p quem é diabético.
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July 2022 by John Windschauer
I got a classic cinnamon roll. Was delicious and fresh tasting. Best cinnamon rolls are at Cinnabon!
