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October 2025 by Macy C (ViewtifulSleepless)
Super disappointing I wasted like 20 mins I spotted spirited away sweater and Howl's Moving Castle for both 50 percent off. I asked for an employee for price check she brought down the sweater was like it's 59 I said it's on sale isn't it she said no sorry regular price walked away with it I went back and saw it was on sale. I told her she looked annoyed and asked what size do I want I said small. The whole thing felt weird and uncomfortable I don't know if she knew it was on sale or not. Maybe she did was having an off day didn't want to actually tell me it was on sale. Wasted my time for a crappy weird customer service.
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October 2025 by Victoria Y
they canceled my order and i didn't receive any mail.
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October 2025 by Aiden’s family Nakhaei
Very disappointing experience. I placed an online order and drove all the way from Orange County to the shop, only to be told that my order was canceled without any email notification. No one responded to my messages, and on top of that, I had to pay for parking. I’m truly disappointed — I hope others read this before ordering from them.
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September 2025 by Shhwgs Gshwhhs
Their produce smells fresh.
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August 2025 by terry kitty
Went to universal studios and after went shopping Emma helped me with a dress I picked out to find my size and she was very helpful and nice loved the vibes there yesterday and I love my green pumpkin dress too
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August 2025 by Muri Caparaz
Employees are super nice! I just went to Universal Studios yesterday and Annie or Anna, I think that's her name, was actually super cool! Loved the service there! I definitely recommend going here. ❤️
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June 2025 by Eva Phu
My boyfriend and I came here last Tuesday in person the cashier(Gwen) forgot to bag up one item, a wooden One Piece map decoration.
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June 2025 by Stefanie Laurian
Cool product finds
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April 2025 by Rick Scherle
Great store with lots of fun fashion and really friendly helpful people
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March 2025 by Sandy Brown
Magnificent
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February 2025 by Ruben V
The selection at this location sucks and it’s super overpriced compared to other locations like the Burbank one.
I was also $.10 (Ten cents) short on being able to use some hot topic cash and the store workers gladly refused to just charge the extra 10 cents so I’d have to buy a stupid $.05 pin for $2.
Don’t waste your time here. Go to the Burbank location. Better selection. Better deals. Better staff.
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October 2024 by Melvin Ticas
Very irresponsible and made me waste my time
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September 2024 by Lombard
Made me drive for an item they didn't have even though online it said they did. Badly handled and very unprofessional.
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September 2024 by WALTER MEJIA
Incompetent staff. They made me drive there for nothing, I placed my order online and when I went they told me they didn't have it anymore and then I found out they hade several of the same item still in stock. They didn't wanna ship it to my nearest store and said I had to go again and pick up. ??????????
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August 2024 by Cam Burry
Friendly staff, that were helpful in saving a few bucks.
