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April 2024 by catch_hug
Very confusing ordering system. Food is of very good quality but staff is very process oriented and inattentive. Tables are not cleaned and amenities were not filled up. Price Value quit alright.
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April 2024 by KKK KKK
Good burger. Many people waiting.
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April 2024 by V
Decent burgers for theme park food quality. Food can be pre ordered online and picked up upon arrival.
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April 2024 by A C Nayak
Yet another burger spot in Universal Studios. There is plenty of seating upstairs and if you go straight through to the room up the front, the decor there is much better.The burger was good and like every other place in this area overpriced.
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April 2024 by crazyauntlife
Brilliant veggie burger. We could not resist eating here as Springfield is just so well done ? We had to queue but that is expected anywhere at peak lunch hours. Love the interior and there are simpsons episodes playing on TVs throughout! Highly recommend!Vegetarian options: Great Veggie Burger!Kid-friendliness: Simpsons episode playing on TVs ?
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April 2024 by Saraya Garlipp
The most awful service in any theme park. Never one to complain about service but no one in the restaurant cared at all. Our food took over 30 minutes and they definitely forgot about our order. Food was ok but when we expressed how long it took for the food to come the staff just responded with stares, didn’t even apologize and we wasted time that could be spent on rides.
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April 2024 by Quasar S
Toughest, chewiest chicken I’ve ever had. Also pretty tasteless. Soggy, cold fries. All and all pretty disappointing quality and price.
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March 2024 by 23MacT
If u ask for anything off of your burger it will be made last. Just order original and remove the items or you will be waiting
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March 2024 by Rodrigo Rodriguez
Biased service, racist behavior
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March 2024 by Melissa L.
Stay away! Unless you like tasteless super hard crunchy burgers. My husband and friend really wanted to eat here, being they are Simpson fans. It was really busy and chaotic. There were SO many burgers lined up ready to go, yet the wait was ridiculous. The poor staff seemed to be super confused as to what was going on as the line grew bigger and bigger. They were not calling numbers in sequential order. It was confusing as ever trying to get your order you get sodas from one side burgers from another. That made no sense. We finally got our food after waiting about 20 min. My friends took even longer. Again... the burgers are there, so why such a long wait? The fries were OK. Typical French fry nothing special. The burger bun was like a rock. When I tapped on it, it crumbled. So gross. I took a few bites and about got sick. I felt terrible the rest of the day after eating this burger. The burger patty itself was a strange consistency. NOT good. And not to mention the obscene prices! Waste of money, try a different place in the park. The one star is for the atmosphere. It was set up really cute. We sat at Moe's bar because there was nowhere else to sit. They had a cute cartoon looking TV playing Simpson episodes.
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March 2024 by Sebastián Ochoa
Very delicious food and an incredible themed atmosphere, the burgers 10/10, highly recommended, especially if you are a fan of the Simpsons.
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March 2024 by Gabriel C.
Not recommend I was expecting better in food and service the cashier give me twice the order wrong smh
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March 2024 by Fernando Orozco
Hard to explain, isn’t the best burgers on a theme park, but at the same time isn’t that bad, sure drinks are a trap, sure is crowded, but considering the prices of the park, this is not a pricey place to eat. Surely the atmosphere is way better than the burgers.
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March 2024 by Vlad
People are exited to try Krusty burger. And what they got? Cooked few hours ago cold burger! Even a meat isn’t good quality. French fries was cold as well. Food quality isn’t good.Staff touching food without gloves.No restrooms on the second floor.Very disappointed. Where is the management?!
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March 2024 by Collin M.
Solid burger spot in the Simpsons part of universal studios. Line moves pretty quick for how many people are there and you can order online ahead of time. They have a vegetarian option and several beer choices so a bit more varied than you'd expect. Seating can be tough to find but they do have an expensive upstairs.
