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December 2023 by Lexy M.
I walked in not expecting to find a Christmas present but lone behold I found the best one for my significant other. Vince was kind to ask only once if I needed help and left me alone to browse and when asking for a specific size he wasn't bothered to look, every time I have been in that store I have felt like the gentleman have been trying to up sell or get me to buy something I didn't want. He was helpful, professional, and offered products not advertised on the posters (my embroidered chef hat) giving me a great deal on a picture/wording! I'm so glad I stopped by today to grab a last minute gift I will be going there for my future hat purchases.
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November 2023 by Dion S
Picked up a Kings jersey from the clearance rack as a good cheap backup for my wife. I really wanted to get a shirt or two but the hockey options just aren’t enough so I didn’t get anything, still a good experience overall.
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July 2022 by Sergio Bravo
One of the best lids that I had the privilege of visiting. Mi wife and myself got our warrior's jerseys here!!!! Right in time to make it to the championship back at home. The customer service was spectacular here! Deffinately recommended it for your sports needs.
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May 2022 by Gilbert P.
Paid big money here but the guy refused to embroider my hat because he personally didn't like the message. Other Lids stores embroider the message I want but not this one. Poor Management and the employee was just rude. When I come back to universal I'll return my purchase and get my money back.
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April 2022 by I Love Food Coma
Lid stores are more focus on caps. Locker Room has way more apparel to choose from.The store is way smaller compared to Lid store at City Walk.
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March 2022 by Cassandra Y.
Going to Universal Studio but forgot to bring a hat.... the sun was out & the weather was so gorgeous. Didn't want to get sunburn so stopped by to get a hat. OMG!! So many choices... where to begin to choose? The price is reasonable.
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September 2021 by Christopher Barris
They hooked me up with a great deal ???? awesome place
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August 2021 by jesus garcia
I was there on 7/20/21 looking for a Dodgers jersey for my 6 year old daughter after having no luck anywhere else and Maricela was amazing, she looked through every merch box until she found what I was looking for and I really appreciate it. She was very helpful, attentive and has great customer service!
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August 2021 by Kimy O
Loved the service here! Came to buy a personalized jersey, I messed up on what I wanted and the employees went above and beyond to help me fix it and be satisfied with my purchase! Signed up and definitely will be back for such great service and attention here! I forgot the employees name but was a lovely lady and 2 gentlemen working day time!
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May 2021 by Faris S.
Wanted just the jersey I've been waiting months for. Didn't know till after he rung me up but all the jerseys they got in stock they embroidered a shiny gold signature on a white/baby blue jersey on the number that isn't even aligned. No gold on the jersey so it doesn't match... atleast save some available we can customize ourself smh
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February 2021 by Christopher Barris xChrisBarrisx
They hooked me up with a great deal ???? awesome place
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January 2021 by Danny Castro
Awesome place get the discounts it's worth it.
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January 2021 by Keefe L.
Kaily was a great representation of the Lids company excelling at excellent customer service through positive attitude, professional conversation and welcoming customers with a contagious smile. Amazing experience plus she help the guys make a great buy with her sincere opinions.
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August 2020 by Daniel Gaff
I had a hat made and pacifically told the person making that hat WHAT I wanted and it was not WHAT I wanted
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March 2020 by Melanie R.
Place was very neat, organized and not to mention Diego was a BIG help. He went above and beyond to look for a jersey my boyfriend really wanted. He made sure to find the right size for him one way or another ! Would definitely come back for more gear. Thanks again Diego ! Place also had a lot of jerseys and throwback jerseys as well !
