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December 2023 by Jeff E.
Scheduled an appointment online for tire rotation. Rejected us. The guy said, online doesn't know anything. And can not accept us.
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November 2023 by MARIO GONZALEZ
The crew here was more than kind and helpful. Got the job done quick and clean. Very Happy with the service, I highly recommend them
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October 2023 by Kristen Stegman
Made an appointment and was late because of police activity...fun times but I called them and told them that I was still on my way and they were very accommodating. The only issue is the noises my car was making when I drove up the street and stopped at a stop sign. I called and was told to drive my car back and they would look at it the next day. Not the best neighborhood that is NOT happening. Then was told it was nothing they did that could be causing the noise (kinda true it is what they did NOT do). I was then told to drive home and to have my car towed back to them. I was not happy had a panic attack about safety and then inched my way back home. This is where my amazing mechanic made a house call and fixed the issue. Looseness
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September 2023 by Maria Basile
Excellent!! I was so happy to come in and get superb service! I called to get a tire replaced and was able to go in right away and get it all done! Thank you!!
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September 2023 by Melinda Roberts
The manager Jay was very nice and helpful, worked with me on my road hazard warranty and got it all done and the two gentlemen working on the tires were very professional so thanks to the American tire depot of Upland
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September 2023 by Maddison Douros
Super impressed. Got me in quick. Got two new tires and did my alignment. Fair prices. Fast and professional service. Thank you!
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August 2023 by Megan Oscar
Was in dire need of a new tire to replace a rear flat an hour plus away from home. I had been to several shops before coming to American Tire Depot in search of a tire that would fit my BMW 428i, none of which had my size tire and none of which detected cause for concern with another tire that was on the verge of busting. Adam was friendly, professional, and efficient… though he didn’t have what I needed in stock, he picked up and installed 2 run flats on my vehicle 2 hours before close, and made it so that I could get back home safely 10/10 recommend and thank you, Adam!
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August 2023 by Ralph Tracy
I stopped by on a Sunday afternoon with a tire ready to blowout. Adam got me a full set of tires ready to go right away, and for a good price. I had a spare mounted by the previous owner and when they went to use the Nissan spare tire wrench, they found out mine was missing from under the backseat. Big problem because it's not a tool they keep handy. Adam called up one of their delivery drivers and asked if he could swing by so they could borrow the one from his work truck. He agreed and they got it done in no time. That is going above and beyond. I highly recommend coming here.
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August 2023 by Peter T.
Jay is very helpful and no complaints Convenient stores Will come back if I ever need tires . Thank you
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August 2023 by Mulan M.
I made an appointment and they got me in and out in a timely manner despite the need of some extra needed services. I love how honest and thorough the service dept is. They are trustworthy and efficient. Thanks for another great experience!
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July 2023 by shmalex
I came in for a vehicle inspection on a pre-owned Honda Accord I was planning on purchasing. Adam helped me out and his expertise showed me flaws about the car I wouldn’t have caught on my own. These guys are cool, friendly, and knowledgeable. Also affordable. Thank you guys.
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July 2023 by Fernando
Make sure you go to this place if you want absolutely nothing done. Purchase your tires here, make sure to get your certificates for each and if you happen to run over a nail do Not expect them to honor the certificate. Speak to Adam to have your families safety pushed over.
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June 2023 by Jessica C
As I was dropping my kids off at summer school this morning, I started hearing a sound coming from the rear right side of my car. After dropping them off, I pulled over at the nearest parking lot to inspect my tire and noticed there was a bolt in the tread.Luckily for me, there was an American Tire Depot in the same lot. I was greeted by the store manager and I showed him the tire. He immediately checked me in and had my tire repaired. Here's what surprised me...it was FREE!! Apparently they provide free tire repairs even if the tires were purchased somewhere else!Not all tires can be repaired even if the damage is on the tread. Read their guidelines prior to your visit so you don't get upset if it can't be done. No reputable company wants to send you off and be held liable by fixing a flat on a tire that is in poor condition. They also have free tire rotations and free wheel alignment checks.The tire repair only took about 30 minutes. While I was waiting, I checked out their website to learn more about this business and saw a coupon for $25 off a synthetic oil change. I was already slightly over on my mileage so I booked an appointment for later that afternoon.The service was fast and every employee I came across greeted my with a smile. I've been to other tire shops and almost all of them always try to sell me things I don't need and I feel pressured into buying something. This place was the complete opposite. I appreciate the experience I had and look forward to my appointment and will continue to give them my business.
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June 2023 by Susan Clifford
My tires were rotated today at no charge because I bought my tires here. The gentlemen at front desk were so friendly. It took less than 30 minutes, and no one tried to sell me additional services. Thank you American Tire Depot!!
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June 2023 by Elizabeth Gonzales
Impressed with the customer service provided at this store. Everyone I had an interaction with was very helpful and provided thorough information about what services my car was in need of. 10/10
