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June 2023 by Lionell G.
I highly recommend avoiding arrowhead credit union at all costs. Horrible policies compared to other banks, you will receive conflicting information EVERY time you call them
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June 2023 by Baha Azari
STAY AWAY FROM THIS PLACE. Management desperately needs to change and they should pull their head out of their behinds.
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March 2023 by Lorenzo Garcia
Awesome bank I was with them for 4 years don't need direct deposit and you get paid on Thursdays ?
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March 2023 by Ariana Duran
ATM open after 5pm
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October 2022 by Sandeep T.
It's a smaller branch I didn't even know it was here! Amanda was great! Great energy and super helpful!
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August 2022 by YuanxMcgraw
They need a better call system !! Why do you take so long to answer the phone !?!
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May 2022 by Chris T.
This credit union is a complete joke! I applied for a credit card was told by their rep my score was an 825 and was declined because I was told my credit was too good and have too much available. I spoke to a Jonathon who was completely rude while at the same time verified I had no debt!!! What a complete joke!! This was the first time in my life I have ever heard of anyone getting declined for having credit that was "too good"!!!
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May 2022 by Miguel H.
I love this location and Arrowhead Credit Union as a whole! Their customer service has always been great, in person and over the phone. I have been a member for almost 20 years and look forward to seeing them continue to grow in the years to come.
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March 2022 by C C.
This branch was always friendly and helpful. That's not the problem. The problem is the app, the website, and the phone service. I can't get my balance through any of them. The app is always down these days. Cant even see the balance page before you log in. The website won't let you log in at all. And the phone service just hangs up on you without helping. Not having access to my balance whenever I want is a deal breaker for me and I will be closing my account with arrowhead unfortunately.
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May 2021 by Lost Zeppelin (Lost Zeppelin Industries)
Asking mother may I use my money for in store's Purchases is a bridge to far. I'll be closing my account as soon As I find aother bank.
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November 2020 by Meshell Krull
My best customer service experience yet Nala was up most helpful clerk I've ever encountered she was very patient and as I was apprehensive on setting up an online account she walked me through it numerous times to ensure that I have learned it correctly she was very patient and offered her help in every way when I ran into problems she even manually and put the information on my phone thank you Nala from the bottom of my heart I appreciate you
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November 2020 by ERIC BRIDGEWATER
Wait time is about 2 mins and they are very friendly.
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February 2020 by Meshell K.
This is a small branch inside of Von's on Euclid an attendant named Nala was absolutely the most helpful customer service experience I have ever encountered she was very patient and helpful as I was nervous to set up an online account she offered to help walk me through it on my phone and when I had trouble she entered the information for me and showed me how to do it multiple times to ensure I correctly learn the process she is hands down the best customer service experience I've ever had all the workers at this Bank in all branches are all very helpful but she is number one thank you Nala from the bottom of my heart